Customer Ratings & Reviews
- Model:
- SM-R180NZNAXAR
- SKU:
- 6422920
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Galaxy Buds Live True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and stylish design. They also enjoy the long battery life and affordable price point. However, some users have expressed concerns about the low volume, touch controls, and inconsistent noise cancellation.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Volume
Okay
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t fit my ears wasn’t very loud I like the buds + better
I would recommend this to a friend Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shuts off frequently. Would not buy again! The fit must be perfect and still they cut in and out.
No, I would not recommend this to a friendGalaxy bud live
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I definitely dont like the size and how it fits in my small ears
No, I would not recommend this to a friendThere OK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice but the noise canceling was not as good as the apple product. I do like the color choices.
I would recommend this to a friend- Pros mentioned:Sound quality
Not worth the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buds have great sound.... when they work. Every single time I turned my head to one side or the other they would cut out. I thought that it was because it was smy pocket (which shouldn't happen anyway) but even with the phone on my hand they were still cutting out. Returning.
No, I would not recommend this to a friend Uncomfortable earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice color nice case but they didn't fit i. My ear comfortablely or periods time
No, I would not recommend this to a friendOkay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theyre ok for the money. Just could be better. Wish they were sound proof to outside noises.
No, I would not recommend this to a friendBad ear design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They seem to work okay except for they don't fit in the ear very well
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Keddy!
Thank you for reaching out to us. We genuinely appreciate your taking the time to let us know of your concern about your Galaxy Buds Live. We are so sorry that the buds don't fit well into your ear. Please check this link to help you use your buds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another way is to use buds sleeves for a tight fit.
https://www.samsung.com/us/support/answer/ANS00087422/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144161654
Thank you for choosing Samsung!
- Remie
Very disappointed in the design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, but truly uncomfortable to wear. They became very painful after 10-15 minutes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello. We would love to get more information to assist you. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
- Cons mentioned:Volume
Great Ideal but needs more work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume not loud and easy to fall out of ear would not recommend
No, I would not recommend this to a friend Fair Buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like them, but still having problems in getting good sound.
No, I would not recommend this to a friendGood Sound - Bad Fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'll make this simple. It doesn't matter how good headphones sound if they keep falling out of your ear. I'm sure there is a population where these things fit perfectly and do a great job. I'm not part of that group. Otherwise they're pretty good
No, I would not recommend this to a friendGood look, bad design for ear type
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The look is awesome but wasn't fit for my ear type. It used to get loose while wearing them
I would recommend this to a friendWorst of the galaxy product line
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As someone who has tried most of the Galaxy Bud line of products to experience the different fits and sound signatures, I can confidently say these are by far the worst of the bunch. Mind you the fit of the earbuds is subjective as everyone has different ears and comfort levels. The issue with the fit of these is that while trying to fit them in or adjust them, I find myself hitting the sensor which is the play/pause function. If you’re the kind of person who sweats even a little, you might find these agitating as they will most likely slip or shift in your ear. The sound quality was lack luster compared to most buds that don’t have the pieces that seal your ear. I tested these for a week and just couldn’t justify the price for the sound quality and fit for me.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Castle. Thank you for bringing this to our attention. I see you have some concerns with the Galaxy Buds Live. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer. Here are some links for more details to help you maximize the device's potential.
How to wear your Samsung earbuds https://www.Samsung.com/us/support/answer/ANS00082785/
Touchpad commands for your Samsung earbuds https://www.Samsung.com/us/support/answer/ANS00078137/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144505788
Have a great day.
^Charles
- Pros mentioned:Comfort
Nice look
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them so comfortable but only issue was the quality of the sound and they would lower the volume by themselves had purchased the the first ones pink did that I returned them and got black and they did the same thing
No, I would not recommend this to a friend Samsung Live earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality not there. Even used the app.. Bought simular Jabra and they sound better.
No, I would not recommend this to a friend- Pros mentioned:Fit
Samsung ear buds suck
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fit great. But sound quality is terrible cannot hear on a phone call. I thought samsung buds where supposed to be a top tier product. Should have stuck with the jlabs much better phone and media quality. Will never buy another Samsung bud again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi, Ericecho. I realize your experience has been less than ideal, and I'd like to change that. I want to help by providing this link, http://www.samsung.com/us/support/troubleshooting/TSG01111323/, with information about your concerns. If you still have concerns after trying these steps, please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). ^Kayla
Good just not for me.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seem like really good headphones just not for me. I ended up exchanging for others.
No, I would not recommend this to a friend- Cons mentioned:Volume
BUDS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don't hold a long enough charge. Volume isn't loud.
No, I would not recommend this to a friend After use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after 10 hours of use on the first day, I got a blister. the next day could not use them.
No, I would not recommend this to a friend