Customer Ratings & Reviews
- Model:
- SM-R180NZNAXAR
- SKU:
- 6422920
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Galaxy Buds Live True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and stylish design. They also enjoy the long battery life and affordable price point. However, some users have expressed concerns about the low volume, touch controls, and inconsistent noise cancellation.
This summary was generated by AI based on customer reviews.
Good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are good but sometimes fall out of your ear..
I would recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't stay charged long!! And also very irritating to the ears!!
No, I would not recommend this to a friendHorrible quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like the quality at all. Sounds could be heard on outside and it isn’t even loud. Really like the design but the quality was just not it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi. Thank you for bringing this to our attention. I see you have some concerns with the Samsung - Galaxy Buds Live; not having the best audio quality. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer. Here are some links you can follow to help improve the audio quality of your device.
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
Restart or reset your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078085/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144262084
Have a great day.
^Charles
Just ok
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought them for comfort but, they still hurt in my ears!
No, I would not recommend this to a friendEarphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted new earphones especially now that I was working at a plant but all I can say is great concept but literally had my ears aching and it just got to a point where I couldn’t deal no more, I have small ears. But I also kept trying each time and it was just painful and uncomfortable
No, I would not recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t say much it’s too big for my ears lol it’s not for everyone
I would recommend this to a friendOk!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Medicore and didnt really like how they felt in my ear!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback, Dave. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla
Average
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard on the ears, not as loud as the other ear buds, very bulky
No, I would not recommend this to a friendMediocre
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just ok. keep you Buds live or at this point buy the Buds pro!
No, I would not recommend this to a friendConstant Beeping
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At 1st I was truly in love but during meeting calls, listening to music or movies this beeping would go on for long periods of time. Download latest updates, still beeping. Called Samsung, hung up on me twice. I am a huge Samsung fan but might switch over to another brand just for the service
No, I would not recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They're ok.If you're a bass person. I wouldn't recommend these.
No, I would not recommend this to a friendNot worth the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price point. Performance is sub-par to the cost.
No, I would not recommend this to a friendGreat shape, bad sound.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the shape. Really innovative. Bad sound quality.
No, I would not recommend this to a friendThe sound quality is only average.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are pretty expensive and The sound quality is only average.
No, I would not recommend this to a friendBuds live
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Galaxy buds live not comfortable at all cause pain to my ears
No, I would not recommend this to a friendEarbean
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like it the way it was built. It’s make more noise.
No, I would not recommend this to a friend- Cons mentioned:Connection
Worthless junk.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage, junk, trash, useless... Not even two months in and one has crapped out. Even when they did work they would occasionally have an issue transmitting from my pants pocket to my ears. TERRIBLE product
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi. I understand how frustrating this may be and apologize for the less than ideal experience. We would love to look into this further. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
Outside noise
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great but there kinda a gap to where you hear outside.
I would recommend this to a friendDisappointing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was not very impressed with them, the volume adjusts itself based on what it thinks will be safe for your hearing which totally blows and if you ever had to adjust them it will pause the music and have a mind of its own. Very disappointed compared to apples AIRPODS
No, I would not recommend this to a friendBrand response from Samsung
Posted .I would like to thank you for providing this detailed feedback, Danny. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. ^Kayla
SunShine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't to much care for these it was a difficult in these
No, I would not recommend this to a friend