Customer Ratings & Reviews
- Model:
- SM-R180NZNAXAR
- |
- SKU:
- 6422920
Customer reviews
Rating 4.4 out of 5 stars with 9792 reviews
(9,792 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Galaxy Buds Live True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and stylish design. They also enjoy the long battery life and affordable price point. However, some users have expressed concerns about the low volume, touch controls, and inconsistent noise cancellation.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connection
Rated 1 out of 5 stars
Return it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got to my husband. Return it. Noise, some connection trouble using with samsung phone.
This review is from Samsung - Galaxy Buds Live True Wireless Earbud Headphones - Black
No, I would not recommend this to a friend Rated 2 out of 5 stars
Too uncomfortable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really cool concept, but found they were insanely uncomfortable to wear over long periods of time. If they could make them more comfortable, I would definitely purchase in the future.
This review is from Samsung - Galaxy Buds Live True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of time and money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are absolutely horrible. I literally drove back to the store as I was on my way home. The sound quality is worse than a free set of headphones on an airplane. They don't really set in your ear well and when I turned the noise canceling off and on I heard no change. You can hear everything around you with them in. Save your time and buy another set. I ended up going with bose and they so far are amazing, and comfortable.
This review is from Samsung - Galaxy Buds Live True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Frustrated-earbuds did not fit well
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds do not stay in my ear, so they are useless. Unfortunately, I waited too long to return them so I spent $155. for nothing!!
No, I would not recommend this to a friendRated 2 out of 5 stars
Not always a good fit
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was ”OK” but not meant for me. Pro- easy setup. Easy to carry around. Looks cool. Con- not meant for everyone. Fits different for everyone's ear. Sound was possibly affected by fit.
This review is from Samsung - Galaxy Buds Live True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst for the price!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is puufff Caused a lot of pain. Not comfortable. I tried to get used it. Used for hours different times of the day. Definitely NO! Sound quality. No. Seen better. For the price, it doesn't offer enough. Noise canceling feature is totally a scam. I got BOSE QUIET COMFORT EARBUDS and the noise cancelation level is so high. It blew my mind. And music feels amazing. Only problem hard to set it in my ears. But if you gonna pay for Samsung I recommend u pay a lil more and get something that worth it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Ellie. We would love to get more information to assist you. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
Rated 2 out of 5 stars
Not your best Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best samsung. My wife had these on and I was sitting about 10' away from her and I could hear what she was listening to. Not very discreet, and not very comfy either.
This review is from Samsung - Galaxy Buds Live True Wireless Earbud Headphones - White
No, I would not recommend this to a friendRated 2 out of 5 stars
Galaxy buds not good!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fit well on my ears, it is very slippery, zero grip, very easy to drop and to lose. I would not buy it again!
This review is from Samsung - Galaxy Buds Live True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Was expecting better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like these earphones but they just didn’t feel like a right fit. Also the noise cancellation was very minimal. I’m glad I was able to return this item.
This review is from Samsung - Galaxy Buds Live True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Hate them... the 1st earbud were better
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don't stay in my ear. Also one of them have gone out already. Been very busy so I haven't had time to have it fixed. Hope the warranty covers it.
This review is from Samsung - Galaxy Buds Live True Wireless Earbud Headphones - Blue
No, I would not recommend this to a friend- Pros mentioned:Bass, Battery life, Fit
Rated 5 out of 5 stars
Great bass! Fits perfect
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so impressed with these Samsung Galaxy earbuds! They fit perfectly in both ears and I love how they look and feel when I wear them. The sound is great! The bass is amazing, especially when I activate the noise-canceling feature. I also love how compatible they are with all Bluetooth devices and not just android. I am a college student and the long battery life on these earbuds allows me to keep them on during long online lectures and/or meetings without dying. After class, I use them when working out and I am happy to say that I've not had them fall out on me while running which is great! Disclaimer: Best Buy College Crew members receive products to write honest, unbiased reviews. Reviewers have been provided products free of charge and may have received nominal compensation.
This review is from Samsung - Galaxy Buds Live True Wireless Earbud Headphones - Black
I would recommend this to a friend Rated 2 out of 5 stars
Should have refunded it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible purchase. Works fine, but structurally, not very good. And good luck wearing it on any type of workout.
This review is from Samsung - Galaxy Buds Live True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Galaxy live buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awkward to put on and take off. Honestly these are horrible straight up. Only thing cool about these are the look of it. Took me less than 5 minutes and returned them Sound is cheap feels cheap piece of garbage tbh I would not even waste my time buying this Don’t let them YouTube reviews fool you. Not just because I’m a apple person airpods are far better than these here. Now everyone has there own view n opinion but for real not worth it. Figures why you see more of the public with airpods than these
This review is from Samsung - Galaxy Buds Live True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Way too big
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my third Samsung purchase this year and was disappointed with all of them. Unless you have ears the size of Dumbo they will not fit.
This review is from Samsung - Galaxy Buds Live True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
terrible fit
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not care for these at all. Did not fit that great at all in my ears. Kept falling out while at the gym. Used them for 2 days before returning them back to the store.
This review is from Samsung - Galaxy Buds Live True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Just say no
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don't fit in my ears no matter what I do. I wish Samsung would put the jacks back in their phones
This review is from Samsung - Galaxy Buds Live True Wireless Earbud Headphones - Blue
No, I would not recommend this to a friendRated 2 out of 5 stars
Wouldn't stay in my ears
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I personally didn't like these. They kept falling out of my ears. They look cool, but that's too much money to just fall out and lose.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Player!
Thank you for reaching out to us. We truly appreciate your time to let us know of your concern with regards to your galaxy Buds Pro. We are so sorry that you find the buds difficult to fit into your ear. Please check this link to help you use your buds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another way is to use buds sleeves for a tight fit.
https://www.samsung.com/us/support/answer/ANS00087422/
For additional assistance, I am including the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144198309
Thank you for choosing Samsung!
- Remie
Rated 2 out of 5 stars
Wouldn't Buy Again
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not impressed. The charge doesn't last long and the sound quality is not good all the time. It is very choppy. I just got them in January this year.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi. We know you want the very best performance from the Galaxy Buds Live, and we want to help you get it. This link, (https://www.samsung.com/us/support/answer/ANS00078081/), will take you to a troubleshooting guide, which will give you the information you need to get this issue resolved! If the issue is not resolved, please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). It's an honor to be of assistance. ^Kayla
Rated 2 out of 5 stars
Not good for working out
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was fine. Uncomfortable in the ear. Not good for working out they fell out too often. Returned the buds
No, I would not recommend this to a friendRated 2 out of 5 stars
Samsung earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was working great until about a week ago the left one does not want to pair and when it does it's real low going to try to return them tomorrow for another set
No, I would not recommend this to a friend










