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Customer Ratings & Reviews

Your price for this item is $53.99
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Customer reviews

Rating 4.4 out of 5 stars with 9792 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy Buds Live True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and stylish design. They also enjoy the long battery life and affordable price point. However, some users have expressed concerns about the low volume, touch controls, and inconsistent noise cancellation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 460 Showing 9,181-9,200 of 9,792 reviews
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Return it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got to my husband. Return it. Noise, some connection trouble using with samsung phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too uncomfortable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool concept, but found they were insanely uncomfortable to wear over long periods of time. If they could make them more comfortable, I would definitely purchase in the future.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of time and money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are absolutely horrible. I literally drove back to the store as I was on my way home. The sound quality is worse than a free set of headphones on an airplane. They don't really set in your ear well and when I turned the noise canceling off and on I heard no change. You can hear everything around you with them in. Save your time and buy another set. I ended up going with bose and they so far are amazing, and comfortable.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Frustrated-earbuds did not fit well

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds do not stay in my ear, so they are useless. Unfortunately, I waited too long to return them so I spent $155. for nothing!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not always a good fit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was ”OK” but not meant for me. Pro- easy setup. Easy to carry around. Looks cool. Con- not meant for everyone. Fits different for everyone's ear. Sound was possibly affected by fit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst for the price!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is puufff Caused a lot of pain. Not comfortable. I tried to get used it. Used for hours different times of the day. Definitely NO! Sound quality. No. Seen better. For the price, it doesn't offer enough. Noise canceling feature is totally a scam. I got BOSE QUIET COMFORT EARBUDS and the noise cancelation level is so high. It blew my mind. And music feels amazing. Only problem hard to set it in my ears. But if you gonna pay for Samsung I recommend u pay a lil more and get something that worth it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Ellie. We would love to get more information to assist you. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla Samsung

  • Rated 2 out of 5 stars

    Not your best Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best samsung. My wife had these on and I was sitting about 10' away from her and I could hear what she was listening to. Not very discreet, and not very comfy either.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Galaxy buds not good!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not fit well on my ears, it is very slippery, zero grip, very easy to drop and to lose. I would not buy it again!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Was expecting better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like these earphones but they just didn’t feel like a right fit. Also the noise cancellation was very minimal. I’m glad I was able to return this item.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hate them... the 1st earbud were better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't stay in my ear. Also one of them have gone out already. Been very busy so I haven't had time to have it fixed. Hope the warranty covers it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Fit

    Rated 5 out of 5 stars

    Great bass! Fits perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so impressed with these Samsung Galaxy earbuds! They fit perfectly in both ears and I love how they look and feel when I wear them. The sound is great! The bass is amazing, especially when I activate the noise-canceling feature. I also love how compatible they are with all Bluetooth devices and not just android. I am a college student and the long battery life on these earbuds allows me to keep them on during long online lectures and/or meetings without dying. After class, I use them when working out and I am happy to say that I've not had them fall out on me while running which is great! Disclaimer: Best Buy College Crew members receive products to write honest, unbiased reviews. Reviewers have been provided products free of charge and may have received nominal compensation.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Should have refunded it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible purchase. Works fine, but structurally, not very good. And good luck wearing it on any type of workout.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Galaxy live buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awkward to put on and take off. Honestly these are horrible straight up. Only thing cool about these are the look of it. Took me less than 5 minutes and returned them Sound is cheap feels cheap piece of garbage tbh I would not even waste my time buying this Don’t let them YouTube reviews fool you. Not just because I’m a apple person airpods are far better than these here. Now everyone has there own view n opinion but for real not worth it. Figures why you see more of the public with airpods than these

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Way too big

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my third Samsung purchase this year and was disappointed with all of them. Unless you have ears the size of Dumbo they will not fit.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    terrible fit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not care for these at all. Did not fit that great at all in my ears. Kept falling out while at the gym. Used them for 2 days before returning them back to the store.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just say no

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't fit in my ears no matter what I do. I wish Samsung would put the jacks back in their phones

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn't stay in my ears

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally didn't like these. They kept falling out of my ears. They look cool, but that's too much money to just fall out and lose.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Player!

      Thank you for reaching out to us. We truly appreciate your time to let us know of your concern with regards to your galaxy Buds Pro. We are so sorry that you find the buds difficult to fit into your ear. Please check this link to help you use your buds properly:
      https://www.samsung.com/us/support/answer/ANS00082785/

      Another way is to use buds sleeves for a tight fit.
      https://www.samsung.com/us/support/answer/ANS00087422/

      For additional assistance, I am including the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144198309

      Thank you for choosing Samsung!

      - Remie Samsung

  • Rated 2 out of 5 stars

    Wouldn't Buy Again

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not impressed. The charge doesn't last long and the sound quality is not good all the time. It is very choppy. I just got them in January this year.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi. We know you want the very best performance from the Galaxy Buds Live, and we want to help you get it. This link, (https://www.samsung.com/us/support/answer/ANS00078081/), will take you to a troubleshooting guide, which will give you the information you need to get this issue resolved! If the issue is not resolved, please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). It's an honor to be of assistance. ^Kayla Samsung

  • Rated 2 out of 5 stars

    Not good for working out

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was fine. Uncomfortable in the ear. Not good for working out they fell out too often. Returned the buds

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was working great until about a week ago the left one does not want to pair and when it does it's real low going to try to return them tomorrow for another set

    No, I would not recommend this to a friend