Customer Ratings & Reviews
- Model:
- SM-R180NZNAXAR
- SKU:
- 6422920
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Galaxy Buds Live True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and stylish design. They also enjoy the long battery life and affordable price point. However, some users have expressed concerns about the low volume, touch controls, and inconsistent noise cancellation.
This summary was generated by AI based on customer reviews.
voice breaks when you use it while doing walking.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.while walking, voice breaks also if you go away from your laptop and talk, voice breaks a lot. range is super low it seems
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Did not fit in ear
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fit in ears returned bought a pair on Amazon for 15.00 sound on cheap ones better than on Samsung not worth the money
No, I would not recommend this to a friend Galaxy ear Buds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's too big for my ear. I has a high pitch loud and don't work. It didn't come with the gaskins and it didn't fit. I am very upset
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, AfricanNubianQueen61. I appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Kayla
Specific Audience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 1 day of use i am returning these for the following reasons: noise cancellation is absolutely useless it does not cancel anything out, people can hear what im listening too aka noise bleeds out, everyones ear is different so these are uncomfortable if you dont have perfect ears. BUT if you enjoy buds that dont go into the ear canal then these are a decent option.
No, I would not recommend this to a friendNot Satisfied
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had this pair for about 2 days and im not happy with them working in the plant i hardly can hear with them
No, I would not recommend this to a friend- Cons mentioned:Connection
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are ok sound average comfortably was horrible and actually connection and distance sucked
No, I would not recommend this to a friend Wasted $$$
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was Really hoping for more. The Bluetooth connection is minimal at best disconnect and reconnect constantly. the fit is OK
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jason!
Thank you for purchasing Samsung Galaxy Buds Live and leaving your review. We genuinely appreciate your letting us know of your concern about your device's Bluetooth connection. We are so sorry that your experience has been less than ideal. Let me help.
If you are experiencing connection issues with your Samsung earbuds:
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144298142
Thank you for choosing Samsung!
-Remie
- Pros mentioned:Fit, Sound qualityCons mentioned:Anc
Great for people that don't like In-Ear Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just got these today and they sound amazing! (ONLY IF YOU POSITION IT CORRECTLY IN THE EAR) I had to push them a little deeper in my ear in order to get it to "seal" and sound better. If the position isn't correct, they will sound like garbage, and I'm assuming most of those bad reviews are due to wrong positioning in the ear. Some people also like to compare this to the In-Ear Headphone category and I think that's not fair. Earbuds create a partial seal with the ears, whereas In-Ear headphones seal off the entire ear. ANC (Active Noise Cancellation) - Don't come in with high expectations, expecting it to sound like Bose QC35's ANC. You'll be disappointed. The Galaxy Buds Live only mute the low-frequency sounds and not everything. I'm sitting next to my portable air conditioner that has a loud fan. ANC OFF - I can barely hear the music. ANC ON - Certainly improves the sound a bit, better clarity. Sound - They sound amazing for being open earbuds. You need to try it out and hear it for yourself. I'm just going to leave it at that. Fit - I been wearing it for a few hours now and no issues so far. I have pretty small ears (I think). I tried laying down on my side with them on, no problem. Hardware - I love how the case is so small (feels premium) and has wireless charging capability. I do wish the earbuds would come in a matte finish instead of glossy finish (fingerprints?!)
I would recommend this to a friend Samsung ear buds
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a couple pairs of these for my husband and son. Both pairs one of the buds stop working in less than a year. Won’t purchase again.
No, I would not recommend this to a friendEar Buds that are Not My Buddies
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First set of ear buds. Never will supplant headphones. Sound quality is marginalI. Acso so purchase that initially look good. Didn't live up to the hype.
No, I would not recommend this to a friendEar Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift and recipient didn't think they were loud enough. Gave them back to me and ask me to save my money and return them.
No, I would not recommend this to a friend- Pros mentioned:Comfort, Fit, Sound quality
The best little beans!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these! I was concerned that they wouldn't be comfortable or that they wouldn't stay in, and let's be honest - thats an expensive bean to lose! They're SO comfortable, they stay put, and they sound great.
I would recommend this to a friend Ear pods
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although the product itself is great, it’s very hard to fit it in my sisters ear. Unable to keep them in the ears even for short time.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Jus for music
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it because of the great reviews, but I couldn't talk with the headphones. They can play music only
No, I would not recommend this to a friend Samsung - Galaxy Buds Live True Wireless Earbud He
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are not the ones I went in to buy but they didn't have the ones I wanted in stock and the salesman talked me into these. Worst mistake I've made in a while. They seem like the perfect earbud maybe for a man. Being a female, there is no way I can keep them in my ear for a second. They fall out immediately so I can not comment on their performance. If you are female or have small ears, steer clear of these. Wasted my money big time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there. We are really sorry about the issues you are experiencing with the fit of your Galaxy Buds Live. Please check out this link (https://www.samsung.com/us/support/answer/ANS00087422/) with steps that might help resolve the fit of your Galaxy Buds Live. If you have any questions, please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). ^Kayla
- Cons mentioned:Volume
Not Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish i read more reviews.....you would think you'd get more volume than these out out
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MsLisa, thank you for sharing your experience with your Galaxy Buds Live. I sincerely apologize for the inconvenience you had with the volume. Here are some links that can enhance your overall experience.
How to wear your Samsung earbuds; https://www.samsung.com/us/support/answer/ANS00082785/.
No, low, or poor audio quality on Samsung earbuds; https://www.samsung.com/us/support/troubleshooting/TSG01111323/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144159590
Have a great day.
^Charles
Samsung ear phones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They hurt my ears so bad .also you can here the wind outside cant really hear the music if your outside
No, I would not recommend this to a friend- Cons mentioned:Connection
What a waste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible waste of money would not stay connected....sound was extremely poor quality...just a bad product overall
No, I would not recommend this to a friend - Cons mentioned:Connection
A bad sound quality.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bad soubd quality. Keeps disconecting from phone.
No, I would not recommend this to a friend Expected A Better Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not comfortable in the ear. Doesn't stay in during movement. Can't hear on calls. It was good to listen to music but the battery dies quick.
No, I would not recommend this to a friend