Customer Ratings & Reviews
- Model:
- SM-R180NZNAXAR
- SKU:
- 6422920
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Galaxy Buds Live True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and stylish design. They also enjoy the long battery life and affordable price point. However, some users have expressed concerns about the low volume, touch controls, and inconsistent noise cancellation.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connection
Nope
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is a connection issue while they are in your pocket. Way to pricey for that kind of issue
No, I would not recommend this to a friend Not the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sounds are good , but the noise canceling is useless. There are way better ones out there I am hearing from others. Not worth price tag
No, I would not recommend this to a friendJust ok
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love these they are a beautiful color but they hurt my ears so bad I had to return them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Lindz!
Thank you for purchasing Samsung Galaxy Buds Live and leaving a review here. We sincerely apologize that it's hurting your ears. We at Samsung only want our customers' best welfare while using our products. Let me help. This handy link about how to wear your Samsung earbuds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144292976
Thank you for choosing Samsung!
-Remie
Dont Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fall out easily. TRASH. Not really comfortable, your over paying if its not $45.00.
No, I would not recommend this to a friendPoor item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was unable to hear a stereo sound and it did not have to much bass sound. I was very unhappy with it and returned it to the store.
No, I would not recommend this to a friendTo big
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These items will not stay in ears securely, if you move around a lot these are not a good fit, they pops out and roll away often. Please read reviews before purchasing because they won’t honor returns after you realize nothing your doing is making them more efficient for a busy work day. They are a big inconvenience and so is Best Buy when you th look for a solution,
No, I would not recommend this to a friend- Cons mentioned:Connection
No good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they do not work with iPhone they are disconnected at all times I am very angry to buy them
No, I would not recommend this to a friend I didn’t really like them so I had to return
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t really like them so I had to return him I just say pay them more money and get AirPods
No, I would not recommend this to a friendJUNK
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NICE COLOR HURT EARS. I WILL BE RETURNING THESE AS SOON AS POSSIBLE. LIKE TOMORROW
No, I would not recommend this to a friendDid not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kept hearing back ground noise. In other works there was NO noise cancellation,!!!!
No, I would not recommend this to a friendDoesn't charge evenly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left earbud charges much slower than the right.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Matthew!
Thank you for purchasing Samsung Galaxy Buds Live and leaving a review here. We genuinely appreciate your taking the time to let us know of your concern about your device. We are so sorry that your experience has been less than ideal because your left buds charge slower than the right buds. Let me help. Here is the link on how to sync your Samsung earbuds to each other:
https://www.samsung.com/us/support/answer/ANS00078136/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144320270
Thank you for choosing Samsung!
-Remie
E Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted this pair of Buds however i could never get them to fit properly in my ears. Had to return.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there, TTerr. I apologize that your experience with the Galaxy Buds Live was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla
They looked like they had already been used.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don't stay charged like my first galaxy buds that i bought
No, I would not recommend this to a friendNot for me
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not for me didn’t fit my ears I returned and hour after I bought them
No, I would not recommend this to a friendDon't buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not find them comfortable. The noise canceling did not work phone calls sounded like I was in a wind tunnel.
No, I would not recommend this to a friendPainful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bean was painful to wear. I felt like the inside of my ears were bruised.
No, I would not recommend this to a friendThe bean
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Their not that great at all had them for 2 weeks and they just kepts slipping out and sometimes they would glitch
No, I would not recommend this to a friendCrappy buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery doesnt last long at all every minute they discharge
No, I would not recommend this to a friend- Cons mentioned:Connection
Galaxy buds live
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earbuds don't work all the time. The right earbud disconnects for no reason
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Miguel. We understand how frustrating this may be for you. This link includes steps that can be taken to improve the performance of your Galaxy Buds Live. Thank you for taking the time to leave this review. ^Kayla
http://www.samsung.com/us/support/troubleshooting/TSG01111323/
Waste of money
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have earbuds and those. This product isn’t good at all quality of sound 2 stars voice cancellation 0 stars
No, I would not recommend this to a friend