Customer Ratings & Reviews
- Model:
- SM-R180NZNAXAR
- SKU:
- 6422920
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Galaxy Buds Live True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and stylish design. They also enjoy the long battery life and affordable price point. However, some users have expressed concerns about the low volume, touch controls, and inconsistent noise cancellation.
This summary was generated by AI based on customer reviews.
Cool design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as comfortable as they say. Does not fit right in ear. Prefer my Apple pods better
No, I would not recommend this to a friendMR
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is no really work like I expected, the last version was better than this buds ...
No, I would not recommend this to a friendmr
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.one of the pair I bought is bad. for me it isn't nice
No, I would not recommend this to a friendNot for everyone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were too big for my ears. Ended up returning them and getting style.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there. I apologize that your experience with the Galaxy Buds Live was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla
Samsung live
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hurt my ears. Changed ear tips . I was told my calls was VERY clear though
No, I would not recommend this to a friendBad Design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy purchasing was excellent and efficient, but sadly the design of the in ear headphones are horrible! They barely stay in my ears and they DO NOT block out outside noise(I work in a noisy environment). Sadly a lesson learned altho an expensive one. I bought the Bose Quiet Comfort(directly from Bose, sry BB)
No, I would not recommend this to a friendProduct review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely hated these so hard and confusing to use and i literally have the smallest ears. I have baby ears and these were to big and didn't fit in my ears and kept falling out or would make my ears hurt. Had to return.
No, I would not recommend this to a friendTerrible but somewhat cozy beans
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easily lost due too bean shape and only 2 different size pads. They dont turn off unless you put them in a case. The lost feature sucks. Noice cancelling is none existent. $120 yeah.. okay just buy the sony if you have an Android (Linus Tech Tips Sony) google it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ReaperR!
Thank you for reaching out to us. We genuinely appreciate you letting us know your concern about your Galaxy Buds Live. We are so sorry that you are having an issue with the lost feature of your device and the noise canceling. Let me help. Here are the links that are helpful on those features you have mentioned:
Link on how to find your earbuds:
https://www.samsung.com/us/support/answer/ANS00080182/
Noise-canceling features of your earbuds:
https://www.samsung.com/us/support/answer/ANS00087243/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 7561391144312325
Thank you for choosing Samsung!
-Remie
NVNV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good but it keeps falling off and it’s kind of a pain in the ear
I would recommend this to a friendSamsung
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont like them will return them back not wat im looking for
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there. I apologize that your experience with the Galaxy Buds Live was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla
Horrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was waisted my money. I bought it from Best Buy on October 6. And I went to virgin Island. I started to use from there. Horrible experience. My ears was very painful and it not working properly. So I decided to return. Unfortunately Best Buy return policy only 15 days. I came back to US on last week of October.
No, I would not recommend this to a friendNope!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Isn’t one size fits all. Needs to be customizable. Sounds horrible.
No, I would not recommend this to a friendGalaxy buds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not AirPods so I honestly wouldn’t recommend it I would get AirPods honestly
I would recommend this to a friendNot for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not a bad product, its the actual design that makes it jo so much
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello. We value your opinion and use reviews like this to improve the Samsung experience for others in the future. ^Kayla
No thank you
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too easy to lose. Didnt really stay in my ear that well.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, HappyBuyer. I appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Kayla
Not compatible with iPhone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a very difficult time connecting these to my Apple iPhone. It made me download a galaxy app to even be able to pair them to my phone. And then using them with the iPhone was a difficult and different way of doing it and I’m guessing they are best paired with an android and most likely galaxy phone.
No, I would not recommend this to a friendKeeps falling out of ear
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps falling out of ear. Not good if you plan to use while exercising..
No, I would not recommend this to a friendInvasive
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To use these I have to download an app and give it access to my precise location, contacts, text messages and my pictures. I'm not going to give my earbuds access to my pictures, I will be returning this product.
No, I would not recommend this to a friendJunk
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good for price would not recommend this product to anyone!!!!
No, I would not recommend this to a friendtoo big for me
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really uncomfortable after about 1 hour. returned due to fit not sound
No, I would not recommend this to a friend