Customer Ratings & Reviews
- Model:
- SM-R180NZNAXAR
- SKU:
- 6422920
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Galaxy Buds Live True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and stylish design. They also enjoy the long battery life and affordable price point. However, some users have expressed concerns about the low volume, touch controls, and inconsistent noise cancellation.
This summary was generated by AI based on customer reviews.
Earbuds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are trash worked only three months now they don't work
No, I would not recommend this to a friendDon't
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The right one quit working after a month and a half
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Nikki. Thank you for bringing this to our attention. I see you have some concerns with the right bud not working. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer. Here are some links you follow to help fix the issue and for the warranties page.
Restart or reset your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00078085/
Software updates for Samsung earbuds https://www.samsung.com/us/support/answer/ANS00078087/
PRODUCT WARRANTIES https://www.samsung.com/us/support/warranty/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144289145
Have a great day.
^Charles
Not easy to answer phone and turn up volume.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not easy to answer phone and turn up volume. Applie iPods and Beats are better.
No, I would not recommend this to a friendWant hold a charge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Short battery life………………………………………………………………………………….
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There!
Thank you for sharing your experience with us. We apologize for the inconvenience of the short battery life of your Galaxy Buds Live. The experience is not what we expect from our customers.
To help you with this, I am providing this link to guide you on the issue of the battery life of your Samsung Galaxy earbuds: https://www.samsung.com/us/support/answer/ANS00078081/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144236426
Have a great day.
Melardo
Faulty item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item came with one earbud not working i would just get regular headphones
No, I would not recommend this to a friendNot for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They hurts my ears . Not a good fit. The sound was okay. Have had better
No, I would not recommend this to a friendDon't buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product I can't believe they even sell this
No, I would not recommend this to a friendEarbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earbud for the left ear doesn't charge or work. Need to return product.
No, I would not recommend this to a friendI wouldn't buy them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is ok not loud enough when walking they go in and out
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello. We understand how frustrating this may be for you. The link below includes steps that can be taken to improve the performance of your Galaxy Buds Live. If you are still experiencing issues, please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). Thank you for taking the time to leave this review. ^Kayla
http://www.samsung.com/us/support/troubleshooting/TSG01111323/
Hurt my ears
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They hurt my ears after wearing them for about 30 min. Had to return
No, I would not recommend this to a friendnot used yet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought for wife, she does not used. but was high on here want list.
I would recommend this to a friend- Pros mentioned:Fit, Sound quality
Earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a girft for my husband and he loved them. The earbuds have a good sound quality and a comfortable fit.
I would recommend this to a friend Not for small ears.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not for small ears. Such a bad design. I love the features though.
I would recommend this to a friendNah I'll pass
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like them like at all sold them to some one else
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Taytay. Thank you very much for sharing your experience. ^Kayla
Unsatidfied mi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controls are not easy to access Quality i s not what i spected
No, I would not recommend this to a friendThey don't stay in your ear
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don't stay in your ear and sound like garbage
No, I would not recommend this to a friendEar buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't like them, they keep falling out of my ears
No, I would not recommend this to a friendDid not like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hate them they will not stay in my ear they kept falling out
No, I would not recommend this to a friendBEST BUY SUCKS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt fit my ear & i tried to return and best buy wouldnt let me
No, I would not recommend this to a friendAngry customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not Good!!! I can't connect this airbus to any device!!!!
No, I would not recommend this to a friend