Customer Ratings & Reviews
- Model:
- SM-R180NZNAXAR
- SKU:
- 6422920
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Galaxy Buds Live True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and stylish design. They also enjoy the long battery life and affordable price point. However, some users have expressed concerns about the low volume, touch controls, and inconsistent noise cancellation.
This summary was generated by AI based on customer reviews.
Samsuck
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. First you need to download an app. They don’t stick in your ear whatsoever. Case doesn’t fully close once you put the wedges on the ear-pods. I envy my wife’s I-Pods.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Ezra!
We appreciate you leaving a review for your Samsung galaxy Buds Live. And we are so sorry to hear that you are having a hard time using it. Let me share with you the link on how to wear your buds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Also, this link is a guide to syncing the buds to your devices:
https://www.samsung.com/us/support/answer/ANS00086702/
For additional assistance, I’m including the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144134843
Thank you.
-Remie
Do not buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible sound. I can hardly hear anything on music and i can't make any phone calls because neither person can hear each other. Maybe my pair are defective.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi. I realize your experience has been less than ideal, and I'd like to change that. I want to help by providing this link, (http://www.samsung.com/us/support/troubleshooting/TSG01111323/), with information about your concerns. If you still have concerns after trying these steps, please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). ^Kayla
You Will End Up Hating
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are the worst buds out of the Galaxy line up. If you like these buds you're lying to yourself or you wrote your review on the 1st day. I admit at 1st I thought they were nice but after a week, I quickly changed my mind.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Pompi. We appreciate your valuable opinion. Thank you for the feedback. ^Kayla
Uncomfortable and bad noise cancellation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible noise Cancellation with all Samsung headphones I bought these because I thought they were going to be better since they are newer as they are not. they are also uncomfortable and fall off.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi, Abril. I understand how frustrating this may be and apologize for the less than ideal experience. We would love to look into this further. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
Kenneth Bridges Purchase and Thanks for Return.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were to slippery to hold into ear. The work to get things set up with phone. It was just too complicated for an old man of 85
No, I would not recommend this to a friendANC is MIA
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't bother if the Active Noice Cancellation is important to. Sound is lackluster, case is great. Comfort is poor as well.
No, I would not recommend this to a friendLove the design and idea these would be great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible the right earbud has gone out. I have only had these for a almost two weeks. I have to try to replace today at best buy.
No, I would not recommend this to a friendDont waste your $
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never worked and no one will replace. I will report this on every avenue
No, I would not recommend this to a friendAir Bud
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very cute and colorful but they did not fit
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Lisa. I appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Kayla
Supa Dave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My fiance loved them and they match her new Samsung s21
I would recommend this to a friendEar buds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They do not stay in the ear canal, poorly designed
No, I would not recommend this to a friendmow
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i would love to try your product but i dont have money to a fward
No, I would not recommend this to a friend