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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9791 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

85%
would recommend
to a friend

Customers are saying

Customers appreciate the Galaxy Buds Live True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and stylish design. They also enjoy the long battery life and affordable price point. However, some users have expressed concerns about the low volume, touch controls, and inconsistent noise cancellation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 9,791 reviews
  • Rated 5 out of 5 stars

    Samsung stikes again

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always love when samsung brings out new items to shake up the tech world and this product is not different. Sound is awesome but the ANC is lacking due to the open ear technology. I would own a pair if call quality is your only concern.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really feel like they could have done better dont get me wrong they are a good pair of headphones but need to be louder.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a friend who has tiny ears. She loves them . They stay in with no adjustments needed once they are in they are in. Sound is good and I can hear her clearly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Uncomfortable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stay in great and look good but i just couldn't deal with the pain they caused. Used them for a few weeks before returning them

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headphones ! love them !

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them I love them I love them !!! Sounds is great ! loud enough ! nice case that keep the headphones charged all the time ! they look cool and feel nice ! The best Bluetooth headphones I ever owned !!! Worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing and so comfortable!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable with a perfect fit considering my tiny ears the noise is extremely clear and loud. The color looks amazing as I own an iPhone they have an app aside to use along with it and it works perfectly. 100% would recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very comfortable ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to wear. Good sound quality. Some issues with one of buds not charging. With only one charging light, difficult to detect until I come to use the buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING FIT!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these new Galaxy buds! The first time I've had a set that doesn't fall out of my ear!! They are so comfortable. The sound is crisp and clear!! I most definitely recommend the Galaxy Live True Wireless bud!! Worth every penny!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not made for small ears

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love these. The sound and call quality are both great, but they are not traditional earbuds that fit in your ear canal, instead they are designed to fit inside your earlobe and the seal is in an odd spot. That being said as someone with smaller ears, they start to hurt very quickly and with anything more then say 30 min of use my ears are burning and red. Battery life was excellent, just wish my ears could stand them taht long.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BestBuyShopper999!

      Thank you for reaching out to us. We genuinely appreciate your taking the time to let us know of your concern about your Galaxy Buds Live. We are so sorry that you find the buds challenging to fit into your ear. Please check this link to help you use your buds properly:

      https://www.samsung.com/us/support/answer/ANS00082785/

      Another way is to use buds sleeves for a tight fit.
      https://www.samsung.com/us/support/answer/ANS00087422/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144276901

      Thank you for choosing Samsung!

      -Remie Samsung

  • Rated 5 out of 5 stars

    Great and comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds work well, and battery lasts for multiple hours. Recharging case is also great. Volume and noise cancelling may not be as good as some, but works great for me. I particularly like how comfortable and compact they are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these little ear buds - very comfortable!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought a different pair of Samsung Ear Buds and found them uncomfortable. Took them back to Best Buy and the Samsung expert really helped me and suggested these. They are extremely comfortable and the sound is amazing !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Galaxy buds first edition really really like them still use them just decided to purchase these cuz they're the newer better version they are super comfortable lightweight batteries last forever definitely worth the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality music, bass is fine with the equalizer app and mic is pretty good, people hear you just fine. However there is alot of sound leakage so keep that in mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fairly comfortable and have good sound. They will shift and that changes the effectiveness of the noise canceling and sound quality. Not a bad pair of earbuds, though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and good sound. This is the 3rd pair. I talked the whole family into getting these before they discontinue them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how discreet these buds are. Nothing dangling out your ears like AirPods. Touch controls work well, noise cancelation is adequate for what these are, sound exceeded expectations. Samsung wear app is a nice bonus too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Noise canceling?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started off likin the earbuds because they were comfortable when you initially put them in your ear. They were a snug fit and did not come out at all after shaking my head drastically. It stayed in my ear! But after it stays in your ear for a while it starts to hurt. Also, as I was on the phone with people, they could still hear my background so there wasn't any noise canceling even after checking the settings. This was disappointing. So all of this lead me to taking them back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome shine and color to match the amazing quality of these ear buds. I would have kept them if they were not bronze/rose gold. We ended up returning it for AirPod Pros that happen to be on sale and only because we have iPhones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best brand ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Samsung products because the quality of those, I like the sound effects and color very comfortable the durability of battery life I will recommend this to my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and connects easily

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These easily connect with my ipad and galaxy phone. Sound is very good. I wear them when hiking and the feel snug in my ears. I had a pair of apple earpods. Took them back and am very happy with these. Very good battery life.

    I would recommend this to a friend