Customer Ratings & Reviews
- Model:
- SM-R190NZKAXAR
- SKU:
- 10951545
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Samsung buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect!! I highly recommend these Samsung earbuds
I would recommend this to a friend - Pros mentioned:Sound quality
Sound is great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality sound. Wish they had the little wing to hold into your ear like the previous version. Perfect for me when going on a run in cold weather with a beanie to hold them in.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Big and clumsy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They look great, sound pretty decent, but the ear fit is the worst, and I've owned plenty of other earbuds. No way you can move around with these guys, they fall right out. Returned them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there. I apologize that your experience with the Galaxy Buds Pro was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla
- Pros mentioned:Sound qualityCons mentioned:Fit
They won't stay in your ear.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality sound. Love the noise cancellation. However, the buds keep falling out, if you start talking. I've tried the various silicone ends, didn't help.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RyanT!
Thank you for purchasing Samsung Galaxy Buds Pro and leaving your review. We appreciate you sharing your experience with us. We apologize for the inconvenience that you have experienced whenever your buds fall out of your ear. Let me share with you this very helpful link on how to wear your buds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another way is to use buds sleeves for a tight fit.
https://www.samsung.com/us/support/answer/ANS00087422/
For additional assistance, I’m including the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144181342
Thank you for choosing Samsung!
-Remie
Workout earphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earphones for workouts. Once in, they hardly fall out. Had to get my wife a pair herself. A must buy if you like samsung headsets.
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Ear buds
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound. They are a great fit, very comfortable
I would recommend this to a friend - Cons mentioned:Fit
I tried them all
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound decent but the problem is they don't stay in your ear and I thought it was an upgrade from the Original ones with noise counseling but to me, they're not as good as those so Don't waste your money.
No, I would not recommend this to a friend Awesomesauce
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect mix of the buds+ and buds live!!!!!!!!!!!!
I would recommend this to a friend- Pros mentioned:Sound quality
Awesome Wireless Buds by Samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a huge Apple fan bit love to try things new. Samsung had really made some progress in the last year and is making some impressive hardware. The new wireless galaxy buds pro are very impressive. Great sounds, great performance and setup could be easier. Noise canceling works great and the fact it offers 2 options is even better. I paired it with my Note 20+ ultra.
I would recommend this to a friend Great earbuds !
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overal loved these earbuds, they stayed in my ear with no problem!
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Competes with Air Buds
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. Competes with Air Buds but more comfortable.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Better quality than a prior purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality of sound. I'm happy with the battery life.
I would recommend this to a friend - Pros mentioned:Sound quality
Well rounded, high quality, so-so battery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a pair of the Samsung Bud Pros for my wife and I. Overall we are pretty happy, sound quality is great, ambient modes, and noise reduction mics are excellent. Battery life is so so, call quality and Bluetooth connectivity is far superior to my previous Powerbeats Pros. It's nice to finally have a stable clear call connection.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Excelente
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they sound great, the battery lasts too long and great sound for calls.
I would recommend this to a friend - Pros mentioned:Sound quality
snug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits snuggly to ears, good charge only lasted a few hours- recommend using only one on one ear to reserve the other for continuous use, good sound quality, good on or off control by pushing the earbud.
I would recommend this to a friend Work like a charm
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my son. He has had no issues with them and uses them daily.
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Fit
Falls out of ear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Love the audio. But, they fall out my ears
I would recommend this to a friend - Pros mentioned:Sound quality
Galaxy pro true
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the earphones, great color, sound and multi pair. They have good quality sound and easy to connect. Did loose the right one so now I can't update the left one, wish there was a better finding system in place.
I would recommend this to a friend - Pros mentioned:Sound quality
Nickle Metal Alergy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charging contacts replaced with Nickle cause ear infection, itching and skin rash in those with a metal alergy. The previous version did not have this issue. They sound great. But cant use them anymore.
No, I would not recommend this to a friend Buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They're cool but they're uncomfortable in my ears after a while
No, I would not recommend this to a friend