Customer Ratings & Reviews
- Model:
- SM-R190NZKAXAR
- |
- SKU:
- 10951545
Customer reviews
Rating 4.3 out of 5 stars with 5094 reviews
(5,094 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.5
Rating 4.5 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
I can hear clearly now.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't be happier with the fit and clarity. Samsung can always be counted on to be a solid product.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Purple color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The play well I have no problem. And they cancel out noise really well. And they fit comfortable in my ears
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Samsung Galaxy Ear Buds Pro
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Samsung Galaxy ear buds pro are one of the best ear buds you can buy. They work great and the sound is awesome.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
I would recommend this to a friend Rated 3 out of 5 stars
SSamsung ear buds pro
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very comfortable but still a good product. I would recommend the Samsung ear buds live
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback, Jennay. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla
Rated 4 out of 5 stars
Chistmas gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I gave these as a gift today-Christmas. The recipient seemed very happywith them. They are currently charging and i do not have further information other than the lavender color is very nice. I gave 4 stars because they seemed to be as represented and i assume they will work as expected. They really wanted me to review
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
I would recommend this to a friend- Cons mentioned:Fit
Rated 4 out of 5 stars
Make sure they fit in your ear before buying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard for them to stay in the ear even when I changed the tips.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love em.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about them. Ive tried others for my samsung phone. Nothing as good as these.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Samsung Pro Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. My son loves them and says these are the best he’s ever had. The noise counseling works great he said!!
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
SG ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how it fits in my ear and doesn't falls out. I also like the quality of sound and it's easy to pair with my phone.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Samsung products
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are wonderful, Love the surround sound, connecting is very easy and locating through GPS is excellent
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
I would recommend this to a friend - Cons mentioned:Fit
Rated 2 out of 5 stars
Don’t buy it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as comfortable and fit isn’t secure as the very first ones
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Rockford. I appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Kayla
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves his Galaxy Buds. My daughter also has a pair! Great sound!
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend Rated 1 out of 5 stars
Absolute Garbage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had nothing but problems with these since their purchase. First, the included tips are very uncomfortable and will slip out easily. They don't stay connected and require resetting, which means take them out and put them back in the case for 10+ seconds. They also don't recognize that they are in my ears and I have to do the reset 5 or 6 times before they both recognize they are in my ears. Until they do decide they are in my ears, ANC and ambient modes don't work. Samsung support has been a joke. They should replace these as they are still under warranty. They won't do that. They want them to be sent to a service center which will take 2-3 weeks. Completely unacceptable. Save your money on these pieces of junk.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Samsung ear pods
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound easy to use, arrived as promised, package perfectly,product as described.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Excellent sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is amazing and the noise cancellation is perfect! Everything is easy to use and great for everything!
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best buds!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are amazing!!! The sound clarity is great!!! The mids highs and bass all sound great!!!! Worth every penny!!!
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
I would recommend this to a friend Rated 5 out of 5 stars
Better than the Ipods
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My sister really enjoys them, I got them for her and she always has them one. The design is so sleek and sharp too.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
no comfy for me
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.when in my ear, for me they feel un comfy, and the rubber mostly stays stuck in my ear, so I have squeeze it out. the sounds good, and when both are in blocks out nose in a loud shop, and when you speak, kind turns into hearing aid, and you may hear.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There!
Thank you for reaching out to us. We genuinely appreciate your taking the time to let us know of your concern about your Galaxy Buds Pro. We are so sorry that you find the buds uncomfortable to fit into your ear. Let me help. Please check this link to help you use your buds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another way is to use buds sleeves for a tight fit.
https://www.samsung.com/us/support/answer/ANS00087422/
To activate the noise cancelling feature, here is the link:
https://www.samsung.com/us/support/answer/ANS00087243/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144169994
Thank you for being a Samsung customer.
- Remie
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Very good for people that hate extra sound outside
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good noise canceling feature. My gf can barely hear me or at most times using them outside she can't hear me AT ALL
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
My Samsung galaxy bud true
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Samsung galaxy ear bud true the sound quality is awesome the fit is great the price worth buying try them you will love it
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
I would recommend this to a friend











