Customer Ratings & Reviews
- Model:
- SM-R190NZKAXAR
- SKU:
- 10951545
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.
This summary was generated by AI based on customer reviews.
Happy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter is happy... wouldn't buy anything other that Samsung!
I would recommend this to a friendGreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is about right they sound the same as the iPod pros
I would recommend this to a friend- Cons mentioned:Fit
Too big and bulky!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything its perfect and there easy to use. The only inconvenience is the size, there too big and bulky. Not a good fit for small ears, they hurt. Other than that they work great.
No, I would not recommend this to a friend Samsung earbud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bulky just the right size , the best Samsung earbuds out....
I would recommend this to a friend- Pros mentioned:Battery life, Sound quality
Beautiful!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was a bit nervous after reading some reviews, but decided to take the plunge anyway and I have to say, I am NOT disappointed! The fit is great (going to the Samsung link on how to wear them really helped me) and took about 5 minutes of practice to pop them in, twist them slightly and presto, perfect fit! They sound great and the ANC seems pretty good when I took them for my morning run and set it on low. They were still pretty comfortable after wearing them for 2 hours during my exercise routine on a cold, wet, windy morning. They never came loose, much less fell out, they really did fit great even while hitting that pavement. The battery went from 100% to 62% after 2 hours (which is on par from what I've experienced with other brands I think). I'm sure I could extend the battery life by playing around with some features I may not necessarily need in certain situations. The only "issue" I had, which is no big deal, is the speech detect activated a few times when I was breathing hard at the peak of my run. This wasn't a big deal, but I decided to turn it off for the ramainder of my run, no problem. Overall, I do like these and am glad I decided to purchase them after reading some of these reviews. I am sorry others couldn't get them to fit right or had other issues, but luckily for me, these are wonderful and I am happy.
I would recommend this to a friend New Galaxy Pods
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very well made ear pods, purchased online and again, took too long to arrive.
I would recommend this to a friendMother's Day Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a black pair, wife used all the time, decided to buy her a set of her own!
I would recommend this to a friendGreat purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like these air buds. They easily fit my ears, work with my Samsung phone, and my apple I pad.
I would recommend this to a friend- Cons mentioned:Fit
Other Choices
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best product. The Noise Canceling is okay at best. They are very hard to keep in your ear. We took these back and exchanged them for the Bose ones and they are well worth the price
No, I would not recommend this to a friend Really decent option if you don’t use iPhone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No support for features with iPhone. They work fantastic with my Google Pixel but in depth options aren’t available on the iOS Samsung wearable app. Noise cancellation does not work as well as Air Pods Pro
I would recommend this to a friendBrand response from Samsung
Posted .Hi. Thank you for bringing this to our attention. I see you have some concerns about Galaxy Buds Pro; noise cancellation is not what you expected. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer. Here are some helpful links for you.
How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/
Use active noise canceling on your Samsung earbuds; Turn on Active noise canceling on the earbuds themselves
https://www.samsung.com/us/support/answer/ANS00087243/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144236657
Have a great day.
^Charles
Great buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great eat buds easy to use and I like the way you can find them if lost.
I would recommend this to a friendGreat Job Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work really well, connect to Samsung phone effortlessly, wonderful product!
I would recommend this to a friendAwesome purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really appreciated the help from your employee. He made the purchase so smooth.
I would recommend this to a friendGreat Product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them. .
I would recommend this to a friendAmazing head phones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my head phones especially while i do homework or just go for a walk! They also match my watch !
I would recommend this to a friendSamsung Pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds! I read many reviews prior to purchase. Perfect earbuds for what I need.
I would recommend this to a friendGreat discount.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good, good condition for used pair. Looks almost like brand new
I would recommend this to a friendLOVE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love!! I use them daily and they’re definitely worth the investment.
I would recommend this to a friendLoved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect wen i work on my truck to talk with my costumer wen i doing my jobs
I would recommend this to a friendGreat !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My boyfriend loves them. They were one of his Christmas gifts & he told me he loves them
I would recommend this to a friend