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Customer Ratings & Reviews

Your price for this item is $49.99
The comparable value price is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 5097 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 252 Showing 5,021-5,040 of 5,097 reviews
  • Rated 3 out of 5 stars

    average wireless ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these ear buds are okay. Samsung is not as reliable as one would think and so these do lose connectivity at times and they start to hurt my ears. They work some of the time but not worth the price!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Warning

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially good quality and great fit. I developed and allergy to the material and broke out in blisters and had pain with drainage in my ears. Samsung does not back their product quality as they just suggested memory foam for the tips. The 25 dollar tips only made the earbud not fit and fall out. Now I have and unusable 200 dollar waste of money product.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Adriana. We are really sorry about any issues you may be experiencing with your device, and we would love to look into this further with you. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla Samsung

  • Rated 3 out of 5 stars

    Not for me, but works well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Falls out my ear, doesn't fit well. I can hear pretty well on them. Noise canceling works well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst earbuds ever.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst earbuds ever. Previous versions a loooot better. It is imposible to keep them from falling out of your ears while jogging or even walking. I tried changing the tips and all thr advices from Samsung Support. If you are thinking on buying, please dont, do yourself a favor. It is frustrating for a $200 item to have an issue so relevant.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Maluque. I appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Kayla Samsung

  • Rated 1 out of 5 stars

    Tap feature is GARBAGE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good but the tap feature to pause, play, skip ect. is absolutely garbage!! Im a big fan of Samsung Galaxy but they failed big time on this feature. I will be returning my earbuds and my switch to apple after this. A simple feature that every other earbud has gotten it right or at least works. and for this reason i give 1 star. Maybe I got a defective pair. Ill return and change comment if need be.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there. I apologize that your experience with the Galaxy Buds Pro was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla Samsung

  • Rated 5 out of 5 stars

    Love these

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how I've lived without these for so long. I love that I can pause/play/skip by touching the buds and when I start talking I can hear myself. They're easy to use and sound amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.Adefemi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very good in quality and performance, the satisfaction is second to none.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are louder than my live ones but they don't stay in my ear as well as the live ones did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They a little big but fit on and seem to stay on. The case could be sleeker and smaller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my son to replace the ones he lost which were the first generation ones. He really loves these cause he says he can hear a big difference from the ones he had before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance. Gooooooooooooooooooooooodddddd

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Did not really make the grade!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way over priced at 199.99 SRP, would not stay in my ear, (yes I have big ears) but the design just didn't help stay in your ear. Noise cancelling worked poorly if at all. Battery performance was nowhere near as good as other Samsung ear buds, including the + or live. IF I could get a refund I would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light weight and very comfortable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and light weight. I really enjoy these over any other brands out there. They stay put and the sound is better than expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best by far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been huge on music had many earbuds over the years and will say hands down the buds pro have better sound than any in ear bud i have ever tried 5 stars!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these yesterday at the store but since they didn't have silver on display I just went with them since I did not like either of the two other colors. Samsung seriously need to get new designers on their colors department! I had imagined silver to be like gray with a shine but it was metallic! So tacky :( Well that was my fault for not doing more research but geez... come on guys... you guys a are a multi billion dollar company... invest in designers who can get better color pallete on your products! Aside from the colors I was also very disappointed in the noise canceling function. I can literally hear EVERYTHING going on around me unless I increase the volume to mid/high... I was able to hear the TV from the next room as well as the cars going by outside my windows. I even had a full on conversation with my dad while i was listening to music with these... lol I might just return these. But the sound quality is great.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got these for me and i was excited. I previously had a $20 pair of jlabs that i love. First off, they hurt my ears. I've twisted and turned them, switched the little silicone pieces out ans just have a hard time getting a good fit. Next thing is the static! So much static in the right bud randomly i actually was reaching for a phantom cord thinking i had a kink in it! Third, if you have long hair and reach to push it out of your face and accidentally hit one or both of the buds things happen! very sensitive to touch. I really wanted to love these more than my $20 jlabs but i can't even like them. 3 weeks in and if you're not technically evolved these are very difficult to work with. I'm going to have my son exchange them because of the static and they'll just be my back up when my beloved comfy cheap earbuds aren't charged.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Buds pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are solid earbuds. The fit is great. Sound is really good too. I bought the purple ones. Ambient noise and sound block are great features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice wireless earbuds, appreciate the noise cancelling, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buy refurbished

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality product works perfectly. They were a little tricky to pair to my laptop but I googled it and figured it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow!!! These earbuds are on a whole new level! The bass sounds so smooth

    I would recommend this to a friend