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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5107 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are impressed with the excellent sound quality, long battery life, and comfortable design. They also appreciate the decent bass, reliable connectivity, and effective active noise cancellation. However, a notable concern among users is the fit, with some also mentioning sensitive touch controls, low volume, and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 5,107 reviews
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Buds Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the Buds+. Great sound with music. As always....seamless connectivity to my phone. Not great, but not terrible picking up my voice during a phone call.....better than the Buds+....but still get some complaints others can not hear me. Noise cancelling works great!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best Air Pods Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing on the Samsung air pods, it blocks out the outside noise you can really hear clearly it’s crisp what can I say. This was an awesome purchase I definitely recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LOVE!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THESE! Unfortunately I decided to upgrade and it really wasn't much of an upgrade. Wish the pro 2 were more like these

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. they feel great, stay in and you can do everything from both earbuds And they sound great all for under $200.00. Plus i like the fact that they will charge on the back of my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color that they comes in. I love it just sit right their and theyvare so comfortable that you will forgt theyavrevin your ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. I was struggling to find a earbud that stays in at the gym. This does the trick. Very good sound as well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sounded great for the size and the noise canceling was very nice to have. The price is definitely a bit much but if you have been waiting and you have the money to spare I would go with these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, Returned them only because my ears were to small, but if you have bigger ears highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    galaxy pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear buds, my only complaint is the tips. I think the tips could be a lot better or have more options to choose from. overall they are a great pair of ear bud. (better than AirPods)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente my son loved these. He says they were really nice and for the price I payed when they came out I hoped so.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Very Good Wireless Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are great, except they don't fit my ear well. It's strange the right ear bud feels great, but the left hurt after a very short while. I really like the quality, features and sound, but they didn't work out for me personally

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Samsung Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sleek Samsung earbuds are the definition of comfort zone. Its very soft on the ear as it fits snugly in, inviting you to a world like no other. The Noise Canceling and Ambient Sound features are very effective as the stay true to what tyey were designed to do. The Block Touches fearure can be a bit tricky at times but once you learn it, its only pure enjoyment from there on. Its a great product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Paul Samsung Bud Pro review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, great features. My beef is with the dropping out my ear. This is my third pair, I've had the Buds, the Buds 2 now the Buds Pro, and they all have great sound quality then it must be my ear. I went to Sam club where their ear specialists said they could customize them to fit snug. I'm going to try that. Total cost is about $80.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Very Good, but not Great.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love these earbuds as they're a replacement for my Galaxy Buds Plus. I like them, but don't love them. The noise canceling, even in HIGH mode is decent, but not great. The fit, without the wingtips that are found on the Buds Plus, isn't so good. Admittedly, I replaced the tips with other foam tips, and the fit and noise canceling is improved, but still not great. Also, the SILVER color isnt silver, but rather, chrome. The ability to pair with multiple Samsung devices, and easily alternate, is a nice feature, as is IPX7 water resistance. Ive walked with my earbuds in a downpour, and there were no issues. The sound, especially with my foam tip replacement, is very very good. Hoping the next generation of the Galaxy Buds Pro will be a noticeable improvement.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback, BobLoblaw. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla Samsung

  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Not the easiets fit and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the most effective headsets. They fell out easily and once activated, my phone seemed to be always acting up when in my pockets as the buds would accidentally turn on the phone, even after I'd put it in sleep mode. Also, for my small ears, not the best fit and after long term use (a couple of hours), my ears were hurting, so I returned them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there. I apologize that your experience with the Galaxy Buds Pro was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla Samsung

  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Really good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass and clarity is what sets it apart from the apple buds. They fit perfect in my ear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Step Up from the Galaxy+ Buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy Buds Pro True Wireless Earbud Headphones, I purchased in Phantom Black Color, are technically and audibly a step up from the Galaxy Buds+. The wear comfort works for me, but it may be less comfortable or less secure for other size ears than mine. I dislike the shiny and too reflective finish of the outer, visible buds area. It looks too much like flashy jewelry and a matte finish is what I would have much preferred.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Balanced pair of headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were ok. The fit was fine and the sound was fine. I also really liked how small the case is.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound Quality & Noise Cancelling

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend and our son both have these and they love them! Noise cancelling is so good, that it feels like no one else is around you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Samsung Galaxy Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great but fall out of ears easily no matter what I'm doing

    I would recommend this to a friend