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Customer reviews

Rating 4.3 out of 5 stars with 5107 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 5,107 reviews
  • Rated 1 out of 5 stars

    Falls out of ear and disconnects. Dont waste your

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a samsung phone that im using these with and I noticed that it dicsonnects A LOT. I have to put them back in the case and try to reconnect. Im not always success and it gets really frustrating. Falls out of my ear CONSTANTLY. It doesn't matter what position im in. Standing, sitting or lying down, it alway falls out. Dont waste your money one these. Better alternatives are out there. Not happy and will return these ASAP. To get a more reliable non-Samsung brand. I figured since everything was Samsung, i would not have issues. I was wrong.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there, jrs1. I apologize that your experience with the Galaxy Buds Pro was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy buds look great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality and sound. They look good too. I like how they match with clothes and jewelry

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great all around

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Ambien control and voice activation all around good earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love! 10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Theyre great for walking when you want to hear surrounding sounds and still know whats going on around you. Theyre also great at noise canceling. This is my FAVORITE part of these. All around good sound quality. Second pair. (1st got ran over by a forklift) Also, like that if you lose them itll tell you where they are at. Amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Works amazing and is very easy to link to my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality great but a bit heavy in my ears, tend to fall out easily when running.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Galaxy pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good. It definitely has active noise canceling. It takes some getting used to putting them in the right way, but once you do you can't even feel them. The pouch size is good, fits in my over the shoulder purses. It also feels good with its rounded edges.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these along with my Galaxy ultra 21 they sound great my only complaint is the connection can be finicky depending on how you place them in your ear, you want them to sit firmly in place but if their not centered just right you'll loose the active noise canceling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with amazing sounds and best of all no ear pain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get em! They rock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I have! I've owned every set of Samsung Galaxy Buds and these are by far the best! The Buds Live were ok, but the fit and form of the Buds Pro are the best yet!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not ready for an active lifestyle.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've keep trying to find that right fit coupled to the quality sound. The Galaxy's seemed like they might be the ones. After trying all three of the different sizes, I settled on the smallest size. The sound was pretty good, all things considered, but the Galaxy's kept falling out, no matter what I was doing. If they don't stay in your ears, it doesn't matter how good the sound might be, and after looking for the the right bud after it fell out on a trail while hiking (45 min), and then the left bud stopped transmitting, I was done.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Buds+ > buds pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year and a half of daily use, my buds+ kicked the bucket, so I had no choice but to upgrade. I have been hesitant on upgrading past the buds+ because I liked the design of them (specifically the rubber wingtips) so much that I was worried I wouldn't like them without it. Unfortunately, I was right. They are not as comfortable as the +, and I no longer have that secure feeling that the + provided. I walk around alot and these feel like they're one abrupt head turn away from falling out. Good sound, nothing better or worse than before, but the design was perfect and they ruined it. Debating on exchanging for the buds2 but those dont look any more reliable grip-wise. I miss my buds+.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. The sound quality is great and battery life is good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy Buds Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in noise cancellation and the movies listen great. Comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones, they last a long time and they sound great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband got it for me for Mothers day and well I'm in love with it now I can talk to family while driving because my car does not have bluethooth and easy to use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Could've purchased something better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed. The battery life is only a few hours and they dont stay in my ear. They also disconnect and I'm using a Samsung phone. I also didnt see any instructions. If i had the box i would return them. They may work for someone else but not for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great choice and upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, love the ambient and noise cancelling options. People do tell me that if I am doing something... like cleaning up, running water, or moving around, etc. they can hear everything pretty loudly. They are fairly true to size and fit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Get the Pro's...they're worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. Excellent sound quality and battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They are great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Sound is clear and crisp! Blocks out surrounding noises wonderfully!

    I would recommend this to a friend