Customer Ratings & Reviews
- Model:
- SM-R190NZKAXAR
- SKU:
- 6443995
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the Galaxy Buds Pro True Wireless Earbud Headphones have great sound quality, are comfortable to wear, and have a long battery life. However, some customers have concerns about the fit of the earbuds, with some reporting that they tend to fall out of their ears.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, great audio. Would buy again. Price was good
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Comfort is key
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the confort and sound. Fits comfortably in my ears.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Samsung earbud pros
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds sound amazing an the bass sounds so good
I would recommend this to a friend - Pros mentioned:Sound quality
Comfortable and great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and great sound. Samsung removed the rubber support band that was keeping Buds Plus locked in the ear and now the Buds Pro can fell easier. Also the ANC only blocks low frequencies so it is not true noise cancelation.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Samsung ear buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality of ear buds are good...….only issue is they at times fall out of ear
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Very good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is very exceptional. Decent battery life & charging.
I would recommend this to a friend - Pros mentioned:Sound quality
Solid headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great and these are well made headphones. The downside is the battery life. They didn't last a whole plane ride and there's no auto shutoff function for people who like to fall asleep with them in.
I would recommend this to a friend - Cons mentioned:Fit
Great product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them at times great with samsung products and features work well. But the new rubber fitting sometimes comes off in my ear and im also always having to adjust the earbuds. My old earbuds + didnt have that problem.
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome Earbuds!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm hearing impaired, so most earbuds must come out in order for me to hear. These are like hearing aids. I can just touch them & I can hold a conversation without issue. Then, I can touch again for noise canceling feature. I have no cons, only pros! The case charges the buds very fast so I'm not waiting hours to use the buds.
I would recommend this to a friend Can you hear me now?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better purchase! This was a gift for my daughter.. so far she's loving them. She says that they are very convenient and easy to use.
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Sambuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them. They are comfortable, easy to use, and great sound quality.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Galaxy Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buds constantly fall out. All three size ear cushions do the same thing. I am not happy with the purchase because of this. The sound quality is great
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Steve!
Thank you for purchasing Samsung Galaxy Buds Live and leaving a review here. We sincerely apologize that your earbuds constantly fall out. We at Samsung only want the best welfare of our customers while using our products. Let me help. Kindly check this handy link about how to wear your Samsung earbuds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144365475
Thank you for choosing Samsung!
-Remie
- Pros mentioned:Sound quality
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good products. Love the design and color. It cancels out the noise well
I would recommend this to a friend - Pros mentioned:Sound quality
Sound is great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality sound. Wish they had the little wing to hold into your ear like the previous version. Perfect for me when going on a run in cold weather with a beanie to hold them in.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Recommended!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable, great audio quality im very satisfied with this purchase
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Samsung buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect!! I highly recommend these Samsung earbuds
I would recommend this to a friend Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not much bass! Not recommended if you are jumping and running.
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Galaxy Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great. Noise cancelling and comfortable. Great tones.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
They won't stay in your ear.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality sound. Love the noise cancellation. However, the buds keep falling out, if you start talking. I've tried the various silicone ends, didn't help.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RyanT!
Thank you for purchasing Samsung Galaxy Buds Pro and leaving your review. We appreciate you sharing your experience with us. We apologize for the inconvenience that you have experienced whenever your buds fall out of your ear. Let me share with you this very helpful link on how to wear your buds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another way is to use buds sleeves for a tight fit.
https://www.samsung.com/us/support/answer/ANS00087422/
For additional assistance, I’m including the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144181342
Thank you for choosing Samsung!
-Remie
- Pros mentioned:Battery life, Sound quality
Great headphone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, very good earbuds sound quality is great battery life is good
I would recommend this to a friend