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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5092 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the Galaxy Buds Pro True Wireless Earbud Headphones have great sound quality, are comfortable to wear, and have a long battery life. However, some customers have concerns about the fit of the earbuds, with some reporting that they tend to fall out of their ears.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 5,092 reviews
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Buds lost earpiece

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positive: great hearing, volume control Negative: slips out of ear very easily and constantly. While trying to adjust ear piece, call ends due to touching the ear piece

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Doesn't fit well in small ears:(

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable, always feels like they are gonna fall out of my ear. Have already lost one ear bud at my work the airpod pro which i loved the fit of those, but the sound quality is better on these. Just dont like whenever i go to fix the earbud from falling out of my small ear, it turns off the music and stuff. Probably going ro return today for the airpod pro again. Really liked the sound quality better though

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Simplenicole. I appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Kayla Samsung

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality earphones and very reliable sameless connectivity between all my Samsung devices

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    The winner!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought all three Galaxy Buds. These were my favorite. They have the best sound and the best features. I do wish they had a better ear lock tho.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Earbuds.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are ok. Nothing special, but works seamlessly with the Samsung eco-system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recomend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! I liked it a lot! Up until now the product is working fine!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Not for small ears

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound just doesn't work for small/shallow ears. They fall out of my ears with every size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them and they are the best option if you have a Samsung device, imo.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super Buds!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have the Samsung Buds + which I think are great. I got the Buds Pro after reading about the improvements. Not sorry! I have some hearing loss and the ambient sound is much better on the Pros. Almost like a hearing aid! And they work on my Android and Apple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung buds pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfection Best bang for the buck there is out there Must add to anyone who loves music

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear buds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the most comfortable in the ears, otherwise good product

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    galaxy pro ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought these would be nice as they are supposed to block outside noise according to the sales person. However that is not true and they are sensitive to how placed in my ear always cutting me off from hearing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Nena. We would love to get more information to assist you. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla Samsung

  • Rated 5 out of 5 stars

    Phantom Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them because I wanted earbuds that had volume and this are just perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product at an amazing price! Best Buy has the best prices and they price match.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very Happy with the Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy with this purchase. The sound is great, the ear buds stay in the ear, and I really like the look of them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Great buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality and the style of them. Only complaint is they take a bit to get in your ears just right.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fitment is lame, these dang thangs are almost 200 dollars and samsung slipped on that. I workout everyday and these almost slide out, god forbid you smile without them sliding out. Sweat too much, these are slidding out. Probably going to take them back and get sony earbuds. Try my luck with them, the model before these +buds was way better fitment but only work for a year. Poor on long lasting..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good ear buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has worked worked perfectly. I use them when I go for a walk or working out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves them

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are Samsung worries as you would expect from a top of the line company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. I buy these each time I need them for myself or a family member

    I would recommend this to a friend