Customer Ratings & Reviews
- Model:
- SM-R190NZKAXAR
- SKU:
- 6443995
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the Galaxy Buds Pro True Wireless Earbud Headphones have great sound quality, are comfortable to wear, and have a long battery life. However, some customers have concerns about the fit of the earbuds, with some reporting that they tend to fall out of their ears.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love love love my ear buds, amazing sound so I strongly recommend them to anyone that has an android phone. Great sound
I would recommend this to a friend - Pros mentioned:Battery life
galaxy buds pro
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the volume leveling. long lasting charge with easy Bluetooth connectivity.
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung noise cancelling earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds work well in noisy enviroments and stay securely in my ears.
I would recommend this to a friend - Pros mentioned:Sound quality
Work great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my husband to go with his Samsung galaxy S22 and they work fantastic
I would recommend this to a friend - Pros mentioned:Sound quality
Love them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really enjoying my head phones. They are very clear when talking on the phone.
I would recommend this to a friend - Pros mentioned:Sound quality
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound they stay in my ears and dont fall out. Hands free phone exellent sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Love my samsung
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These buds are the best i love the sound and all the features you get from the app
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fabulous ear buds and very clear. Also, they fit nicely into my ears. The buds charge fast.
I would recommend this to a friend - Cons mentioned:Fit
Unfortunate purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, they have fallen out of my ears a few times and the sound is not what I expected. I wish I wouldn't have passed the return date so I could get something else. These don't really work for me... :(
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Maria,
Thank you for getting in touch with us. We are saddened to hear about your recent experience with your Galaxy Buds Pro, as it keeps falling from your ears, and you're having issues with the sound quality. I understand how important it is to ensure that your buds stay in place while doing your activities and not worry about slipping.
You may check this link to guide you on how to wear your Samsung earbuds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Also, you may watch our youtube video for some tips on adjusting your buds for the best fit:
https://www.youtube.com/watch?v=Tz0SsORiO-E
Another is to use Ambient sound on your Galaxy Earbuds under the "Galaxy Buds Pro" section:
https://www.samsung.com/us/support/answer/ANS00078084/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144444267
Thank you for choosing Samsung. Have a great day!
^Chrystel
Buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t stay connected. Died fast and noise canceling wasn’t as great.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Good buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Instructions are easy ro follow, good quality material and sound quality, good price.
I would recommend this to a friend - Cons mentioned:Fit
Beautiful buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Sometimes the one in my left ear will slip out. Other than that its perfect
I would recommend this to a friend - Pros mentioned:Sound quality
Quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are awesome, the quality is neat, but I'm upgrading to the new Buds 2 pro.
I would recommend this to a friend - Pros mentioned:Sound quality
Honest review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These work great. The price would be my biggest complaint. Noise cancelation is the best ive had yet.
I would recommend this to a friend - Pros mentioned:Sound quality
great gift
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought them for hubby and he loves them! great sound quality and don't fall off
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound quality I have had all brands and these by far are the best
I would recommend this to a friend - Pros mentioned:Sound quality
Great headphones for Samsung phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these as a gift. The person enjoys them and says they fit well due to the size. The sound quality is also great.
I would recommend this to a friend Galaxy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are android only no Apple so not good but the design is nice
I would recommend this to a friend- Pros mentioned:Sound quality
Best buds I've used
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vety comfortable,ight, small and they fit perfectly the active noise cancelation is amazing
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! The noise cancelation is awesome! Compact size along with the carrying case!
I would recommend this to a friend