Customer Ratings & Reviews
- Model:
- SM-R190NZKAXAR
- SKU:
- 6443995
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the Galaxy Buds Pro True Wireless Earbud Headphones have great sound quality, are comfortable to wear, and have a long battery life. However, some customers have concerns about the fit of the earbuds, with some reporting that they tend to fall out of their ears.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, great service would recommend to all
I would recommend this to a friend - Pros mentioned:Sound quality
Good buds
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best ones I had in a long time, I would recommend this
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better than the previous samsung earbuds. Sound quality much better.
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung galaxy bud pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice earbuds, very competitive against the air pod pros.
I would recommend this to a friend - Cons mentioned:Fit
Earbuds
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality. Only issue I have. Is how they fit in your ears
I would recommend this to a friend - Pros mentioned:Sound quality
Best Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ear buds. Wife loves these. Noise canceling is amazing on them
I would recommend this to a friend - Pros mentioned:Sound quality
Quite Valuable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.exotic color compare with the others Sounds so Fantastic
I would recommend this to a friend - Pros mentioned:Sound quality
Great earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these, sound is great, bought them to replace ones I lost.
I would recommend this to a friend - Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and great quality sound. Love the variety of colors
I would recommend this to a friend - Pros mentioned:Sound quality
Slippery Little Devils.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slippery little devils. They are hard to hold on to as the finish is very slippery. The same goes for the charging case, super slippery. I got these to replace a wired earphone for my cell phone. If you don't have both buds in your ears they won't work. They randomly pop out of my ears and fall to the ground. The speaker quality is exceptional and I've been told people taking to me on the phone can hear my voice loud and clear. The volume turns down at random and them resumes to where I set it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Solarman. Thank you for bringing this to our attention. I see you are having some concerns with the Galaxy Buds Pro. I apologize for the inconvenience you are having with the product being slippery, popping out of your ear, and the volume. Here are some links that might be able to help you out.
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/.
No, low, or poor audio quality on Samsung earbuds; under Sound is low even though I set it to high
https://www.samsung.com/us/support/troubleshooting/TSG01111323/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144181009
Have a great day.
^Charles
- Pros mentioned:Sound quality
Galaxy buds pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound comfort to insert to ear would recommend this item
I would recommend this to a friend - Pros mentioned:Sound quality
Galaxy buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and the ambient noise control works really well
I would recommend this to a friend - Pros mentioned:Sound quality
Best for the $$$
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well and has great sound quality. worth the $$$
I would recommend this to a friend - Cons mentioned:Fit
Samsung love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the features with these headphones. Only problem i had was they kept coming out of my ears even when i changed the ear piece tips
I would recommend this to a friend - Pros mentioned:Sound quality
Ear buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product easy to connect.Really good fit. Great sound
I would recommend this to a friend - Pros mentioned:Battery life
Machinist
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good earbuds the charger last a long time best so far
I would recommend this to a friend - Cons mentioned:Fit
Sticking to the Buds+
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the previous version for a few years and use them daily. I decided to treat myself and upgrade to the Pro. No matter what I tried I could not get these to stay in. They kept sliding out which makes the audio quality a little fuzzy. I also tried the Live and had the same issue. I have to stick to the Buds+ since they are the only options that fit securely. The + is comfortable even with my tragus piercing in one ear. The Pro and the Live slid out of my ears with and without the piercing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Aloha!
Thank you for reaching out to us. We truly appreciate your time to let us know of your concern about your Galaxy Buds Pro. We are so sorry that you find the buds difficult to fit into your ear. Please check this link to help you use your buds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another way is to use buds sleeves for a tight fit.
https://www.samsung.com/us/support/answer/ANS00087422/
For additional assistance, I am including the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144208301
Thank you for choosing Samsung!
-Remie
- Pros mentioned:Sound quality
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift to myself.. I love ear buds great investment great quality.
I would recommend this to a friend - Pros mentioned:Sound quality
Great buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buds. Definitely exceeded my expectations. Wouls sury recommend
I would recommend this to a friend - Pros mentioned:Sound quality
pretty good in my opinion
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound is almost as good as the sony wf-1000xm3 will be using this when I'm at work
I would recommend this to a friend