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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5093 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the Galaxy Buds Pro True Wireless Earbud Headphones have great sound quality, are comfortable to wear, and have a long battery life. However, some customers have concerns about the fit of the earbuds, with some reporting that they tend to fall out of their ears.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 208 Showing 4,141-4,160 of 5,093 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Samsung ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're very comfortable for wearing for a long time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clear sound easy set up stays in..................

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound and fit great. Wouldnt buy another brand.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Quality buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound, only issue i have is after an hour then it makes my ear sore where its holding up against.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Galaxy Buds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Galaxy Ear Buds Pro Headphones fall out of my ears too easily, I only wear around house so I don't lose them

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Job.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good .Good. Good Job. Good Good job.good. Good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung ear buds pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit good. You get a choiceof 3 ear sizes for your ear. The color looks great. I gey alot of compliments on the color. Im only giving 4 stars because to answer or hang up a call does not work correctly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not enough lows..

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do have a crystal clear sound....yet the "lows"are not there. A little low frequency but not enough. Controls not bad. But overall...not worth the price tag.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello. I appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Kayla Samsung

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Hurt my ears.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding earbuds but the seal is bad and they dont fit my ears are all. They also earitate my ears too.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Great sound, but falls out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sounds, good functions but it fell oit of my ears fairly easily, i tried each insert for each ear to no avail

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of sound is great and so are the features.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Ear buds don't fit securely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are just okay. They did not fit my ears and kept falling out. I do not recommend them. I only use them when I am home to avoid losing them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Michlew. I appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Kayla Samsung

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound quality but bulky

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. Bulky earbud when in ear compared to galaxy bud 1st gen. Feel like there's better bang for your buck with something else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my earbuds, great sound and easy instructions

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Samsung Galaxy Buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like these earbuds. They fell out a lot. The sound was great. Just kept falling out.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiance has went thru the samsung headphones like crazy. They arent meant to last obviously. He had this paid for 2 minths and rhey stopped holding a charge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound but needs better comfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is good but there no adjustability for ear size. You get one size for the rubber buds and if they don't fit, they don't fit.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Not to bad.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are ok. Not as comfortable as the Buds live. They will definitely fall off your ear while moving around or excercising.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Always falling out.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't run Can't walk can do anything without them falling out. A disappointment of tech coming from Samsung.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi. I realize your experience has been less than ideal, and I'd like to change that. I want to help by providing this link (https://www.samsung.com/us/support/answer/ANS00082785/), with information about your concerns. If you still have concerns after trying these steps, please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). ^Kayla Samsung

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound quality with poor fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not comfortable and comes out of the ear frequently. However, the sound quality is good along with the noise cancelation.

    No, I would not recommend this to a friend