Customer Ratings & Reviews
- Model:
- SM-R190NZKAXAR
- SKU:
- 6443995
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers value the good sound quality of the product. There were no significant drawbacks mentioned by customers.
This summary was generated by AI based on customer reviews.
Not an example of a samsung quality product. Retur
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price and what I would expect from Samsung and a Pro model, I was horribly let down. I am returning
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there, VasVic. I apologize that your experience with the Galaxy Buds Pro was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla
Would not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling is horrible, battery life is usually 2-3 hours when using continously. Would not recommend I waited to long or I would return.
No, I would not recommend this to a friendThey Keep Falling Out 99% Of The Time
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You would think for 200.00 a pair, Samsung can make some ear pods that actually fit your ear and not keep falling out. Every thing else about these are great, but what good does it do if they won't stay in your ear. Yes I have tried all the adjustment pieces -still keep falling out my ear. This is the second pair I have purchased and had the same problem with the last one. I am seriously thinking about returning these.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there. I appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Kayla
Work Great, Audio Quality Could Be Better
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great with my Samsung phone, easy to pair and work flawlessly with your phone. Only down side, for 150.00, I expected better audio.
No, I would not recommend this to a friendIm not happy with this.product a waiste of money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this product for a few weeks and the quality of the calls are very staticky and i am unable to use during conference calls or zoom meetings.
No, I would not recommend this to a friendNice but not for me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and beautiful. The problem is they fall easily.
No, I would not recommend this to a friendNice but not for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The galaxy pro buds are nice, but i am a plantronics kind of guy dont like having my ears pluged up . But it is a good product.
I would recommend this to a friend***
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing i don't like about it is that it falls out of the ear a lot when im working out.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Poisoncastle!
Thank you for reaching out to us. We genuinely appreciate you letting us know of your concern about your Galaxy Buds Pro. We are so sorry that you find the buds challenging to fit into your ear. Let me help. Please check this link to help you use your buds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another way is to use buds sleeves for a tight fit. https://www.samsung.com/us/support/answer/ANS00087422/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144305948
Thank you for choosing Samsung!
-Remie
Ear bud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ear buds do not fit well. I don't why I have to use 50 characters, the first sentence says it all.
No, I would not recommend this to a friendGreat price for the quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good product except the fact that they end calls when I’m adjusting them on my ears because they’re so sensitive to touch
I would recommend this to a friendNot like the samsung live
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life is not long as the Samsung lab buds are I think I'm a turtle man to get the Samsung lab butts back.
No, I would not recommend this to a friendNOT WORTH THE MONEY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I had not bought these. They don't stay connected to my phone. I cant seem to easily answer my phone because there is no actual button so you are just randomly pushing on them and it does not work. I cant hang up the phone from them either because of the same situation. They don't hold a charge very long and do not fit securely in my ear. SUPER DISAPPOINTED!!!
No, I would not recommend this to a friendGreat little earbuds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds. Not as comfortable as Apple Airpods, and the noise cancelling isn't as great either, but still very nice and worth the price.
I would recommend this to a friendIts ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but not the best sound. Expected more. I have to keep repeating myself on calls for the other person to hear me loud and clear
No, I would not recommend this to a friendFitment issues
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty disappointed with these earbuds. I upgraded from the buds plus to these ones and the fitment on them is horrible. I tried every ear tip that is included even bought aftermarket and they still pop out. The only thing that these bugs have going for them is the sound. The buds Plus fit way better than these.
No, I would not recommend this to a friendGood Android Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit is excellent for my wife, they actually fit better than the galaxy buds we upgraded her from. The ANC could be better, which would have given 5 stars
I would recommend this to a friendSilver? White?
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought these where white but they are actually silver very confusing when trying to find phone watch and headphones to match.
I would recommend this to a friendGalaxy Buds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these ear buds. I love the talk quality. It's top notch, absolutely wonderful. Listening quality, absolutely wonderful.
I would recommend this to a friend- Pros mentioned:Sound quality
Ear Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They rock and great for the go. The sound is good and would recommend.
I would recommend this to a friend 8 MONTHS IN, 1 EAR BUD NOT WORKING
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had the ear buds 8 months and one of them has lost its volume and isn’t working. Hopefully they get fixed.
I would recommend this to a friend