Customer Ratings & Reviews
- Model:
- SM-R190NZKAXAR
- |
- SKU:
- 6443995
Customer reviews
Rating 4.3 out of 5 stars with 5107 reviews
(5,107 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.5
Rating 4.5 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers value the good sound quality of the product. There were no significant drawbacks mentioned by customers.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Galaxy Bud Pro easy to loose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the same article twice with the promess that the new version would fit me, they did not.
No, I would not recommend this to a friendRated 2 out of 5 stars
Wanted to love these
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my husband but they would not stay in his ear. I own the buds live, so we traded to see which would be a better fit... After trying all three cushion sizes, we both love the buds live hands down! I couldn't for the life of me understand why the updated buds would not stay in our ears! But we absolutely love the buds live
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
No, I would not recommend this to a friendRated 1 out of 5 stars
Taxsale
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were very hard to fit and stay in the ear. I tried different sizes and still no luck.
I would recommend this to a friendBrand response from Samsung
Posted .Hello. I apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla
Rated 5 out of 5 stars
Great sound!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Other than a weird issue after 3 month of owning these have been wonderful. Samsung customer service sent me a new set and has been flawless ever since. Even bought a pair for my wife.
I would recommend this to a friendRated 2 out of 5 stars
Poor Design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my wife since she has a Samsung phone and she had been using I pod ear buds but would have trouble connecting some times it’s the apple Samsung thing. The Samsung ear buds would never stay in her ears. It was a constant battle to try to make them stay in for any length of time. Vey poor design.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
No, I would not recommend this to a friendRated 5 out of 5 stars
Worth the buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the previous galaxy buds and they worked well. However, the previous buds started to hurt my ears. The pros are pretty comfy in my ears. I love how they look, the buttons are easy tk press, and they look sleek.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
I would recommend this to a friendRated 3 out of 5 stars
Samsung Earbuds
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are ok. Had to return twice for one side going out. Hard to keep in ear.
No, I would not recommend this to a friendRated 5 out of 5 stars
Lilac Galaxy Pro headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful headphones! Unfortunately last locationnis a job I no longer work at... I'm hoping whoever took them turns them on as I am looking for them before I have to buy another pair.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
I would recommend this to a friendRated 4 out of 5 stars
brands
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about this product is great except I find myself constantly fixing the earbuds to fit my ear so they don't fall out
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loud and clear Great buy Best headphones Wouldn’t buy any other pair
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
I would recommend this to a friend Rated 1 out of 5 stars
Samsung earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't stay in my ears and it isn't as good as I hoped. I usually like Samsung products.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, 1Jimmy. I appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Kayla
Rated 3 out of 5 stars
Mybuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buds are too large for me. I rather have the ones that fits my needs.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Mysam1!
Thank you for purchasing Samsung Galaxy Buds Pro and leaving a review. We appreciate you sharing your experience with us. We apologize if your earbuds are too large for your ear. Let me help. Let me share with you this helpful link on what to do for your earbuds to fit perfectly on your ear:
https://www.samsung.com/us/support/answer/ANS00082785/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144230634
Thank you for choosing Samsung!
-Remie
Rated 3 out of 5 stars
Over Priced
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally Not worth the money... Very uncomfortable fit in ears also
No, I would not recommend this to a friendRated 3 out of 5 stars
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The budd come out my ears easy. So when i push them back in it turn them off
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
No, I would not recommend this to a friendRated 4 out of 5 stars
Overall happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great quality...difficult to hang up from the ear buds, however if I need to adjust them during a call it hangs up.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
I would recommend this to a friendRated 3 out of 5 stars
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like them, but the keep falling from my ears after some time.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Not very noise cancelling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was good, but I purchsed for ANC and it is not good.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Very good ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ear buds for the Samung phones. But sometimes the touch keys are a little sensitive.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Loud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear bud are good! I like them, some people cant hear on them
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
I would recommend this to a friend Rated 4 out of 5 stars
Uncomfortable.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very uncomfortable after short period of time in use. Sounds were great but the comfort was just not there.
No, I would not recommend this to a friend











