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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5093 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the Galaxy Buds Pro True Wireless Earbud Headphones have great sound quality, are comfortable to wear, and have a long battery life. However, some customers have concerns about the fit of the earbuds, with some reporting that they tend to fall out of their ears.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 5,093 reviews
  • Rated 4 out of 5 stars

    Good Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair if Earbuds, but needs more silicone eartip sizes, This is my 2nd pair 1 for me and Wife

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Could be a lot better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fresh out of the box, it was nice bump real and still does sound is very clear. But my main problem is the connection to my phone, even connected, it searches for other devices and the sound is beyond disturbing, the sound of distortion and interference.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Noise-canceling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't fit ears equally well Without a tight seal, noise-canceling performance drops

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound but bulky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound however very uncomfortable in ear. I may return

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Beats

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what i expected. The has alot treble the bass is non existent.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound and quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There awesome just unfortunately gave me an ear infection because of the nickel in the charging ports

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    galaxy earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound, with a long lasting battery. would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great but they are too touchy and they do not stay in your ears unless you are not moving.. almost mowed them.. and if I reach up to stop them from falling out it turns them off and or skips songs playing.. not worth it. Need them to stay in and on

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello. I appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Kayla Samsung

  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont stay on the right way every single time I feel like its gonna fall down

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      I think I can help you with this, Alejandra! Please check out this link (https://www.samsung.com/us/support/answer/ANS00082785/) with tips that might help resolve this matter. If you are still having issues, please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). ^Kayla Samsung

  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Don't Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate them. They constantly fall out and don't feel comfortable. The buds live have a better design and will be going back to them. The "find my earbuds" setting sucks and Samsung needs to fix this flaw.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sounds, mic works great, but take a while to get use to how they are suppose to fit in my ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent buds, no complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second pair we bought after the first pair got stolen; suffice to say purchasing the same set is an endorsement when we could've gone with a different one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had them very long but I can already tell that the clarity is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them a lot. They come with a couple extra ear tips so obtaining the right fit is easy. They stay in my ears at the gym which was what I wanted. They are as advertised and a little more!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    awsome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the really good earbuds but they feel uncomfortable after a few hours and start to slide out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for everyday use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my mom to use while she is doing her daily retired person activities. They work great she hears me and while they do pick up a bit of ancillary noise its not too bad

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good when they work but they keep disconnecting from my Bluetooth. So I have to keep shutting my Bluetooth on and off and then if I’m listening to music it’s fine or if I’m just talking on the phone it’s OK but it’s very annoying keeping shutting off and going back on. I’m using these items for an iPhone so maybe they will work better dress with an android or Samsung

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Earbud junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute garbage,salesman lied. Good luck keepin in ear. I returned them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there. I apologize that your experience with the Galaxy Buds Pro was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla Samsung

  • Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my buds..only thing is charged time.. they dont last too long.. if walking and listening to music on a full charge they only last about 2 hours.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Heavy and Frequently Fall Out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were very heavy and didn't stay in my ears well at all. Returned them.

    No, I would not recommend this to a friend