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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 5093 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the Galaxy Buds Pro True Wireless Earbud Headphones have great sound quality, are comfortable to wear, and have a long battery life. However, some customers have concerns about the fit of the earbuds, with some reporting that they tend to fall out of their ears.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 5,093 reviews
  • Rated 4 out of 5 stars

    Not too comfortable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got an awesome deal with a phone and the watch. I’m still trying the different ear tips

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife and she loves them, always has them on her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds this is my fourth set i got these for my father to have a hands free device when talking on the phone while he's driving his semi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A bud for you.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for my son. He saw that I have a pair. Asked if I enjoyed them and because of the season he had helped me with what gift to give him.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fit better than Live Buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer these over the Live Buds! These fit in my ear much better and actually stay!

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Wasted my money and always playing catch my earbud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely disappointed with these earbuds. Like so many other reviews, my earbuds constantly fall out of my ears no matter if I am standing, sitting, lying down, or walking. I am constantly adjusting them in an attempt to keep them stable in my ears. They are uncomfortable, very bulking, and sometimes painful. It's extremely frustrating that I paid 200.00 for a pair of ear buds that I can't fully enjoy. If I had an opportunity to return them for a different pair, I would in a heartbeat. A terrible design and one very unhappy customer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there. I understand how frustrating this may be and apologize for the less than ideal experience. We would love to look into this further. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla Samsung

  • Rated 3 out of 5 stars

    Buds pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features and fitment are amazing but the battery life is unimpressive at best. These lasted me half the time the Galaxy Buds + did so I ended up switching back. Really hope they come out with a plus version of these! If you're not using them for more than 4 hours at a time I'd recommend them! You won't be disappointed!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of my money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a waste of my money. I loved them for the week that I had them. What they neglect to tell you is the cradle does not keep close and they open up unknowingly causing the buds to slip out. The app to find them glitches and when it does work the chirp is so low you can barely hear it. Support is no help they just transfer you from dept to dept. End result they are not replaceable when lost even though it's their product that malfunctions and you can't just buy one ear bud, you have to buy a whole new pair. By the way I've bought 2 pairs and both fell out the cradle never to be found.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Takes getting used to.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded for the original Samsung buds and there have been significant changes in ergonomics that takes quite a bit of getting used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these Buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color of these! The noise cancellation isn't a great as if hoped and I don't see much difference between these and the Buds+. Excellent product either way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice gift for holidays. Happy they were on sale. Made someone very happy about their gift. Uses them everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these buds. I can talk on the phone and be heard clearly. The only drawback for me is that there is not enough bass.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Oval Tips Make Them Uncomfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent with Samsung Galaxy Note 10+. Tips are very uncomfortable though. I've replaced the standard tips they come with for some memory foam ones, but the tips are still uncomfortable after prolonged use. The tips are oval instead of round so you can imagine the discomfort.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refreshing.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buds are not to be underestimated as with all Samsung accessories to pair with your phone or watch these work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure about these as I was switching from apple but I don't regret it at all! I'm glad I did it! I love my buds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice galaxy buds. They work well and dont fall out my ear which was my main concern when first getting these. Good volume as well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    GOOD sound but too many other issues

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was good but they were too sensitive, anytime my hair brushes against them they paused and i couldnt use nt samsung phone for calls only audio. I was never able to get it to connect, it would connect briefly and immediately disconnect.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds for gym and walking activities to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought these for my wife she really seems to enjoyed them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels like a brick in your ear despite the good sound, so sad to had them leave, since the outside appearance was flashy. Also, they kept falling way too much from ear.

    No, I would not recommend this to a friend