Customer Ratings & Reviews
- Model:
- SM-R190NZKAXAR
- |
- SKU:
- 6443995
Customer reviews
Rating 4.3 out of 5 stars with 5093 reviews
(5,093 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.5
Rating 4.5 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the Galaxy Buds Pro True Wireless Earbud Headphones have great sound quality, are comfortable to wear, and have a long battery life. However, some customers have concerns about the fit of the earbuds, with some reporting that they tend to fall out of their ears.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Not too comfortable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got an awesome deal with a phone and the watch. I’m still trying the different ear tips
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
I would recommend this to a friendRated 4 out of 5 stars
gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my wife and she loves them, always has them on her.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
I would recommend this to a friendRated 5 out of 5 stars
Good earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these earbuds this is my fourth set i got these for my father to have a hands free device when talking on the phone while he's driving his semi
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
I would recommend this to a friendRated 5 out of 5 stars
A bud for you.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A gift for my son. He saw that I have a pair. Asked if I enjoyed them and because of the season he had helped me with what gift to give him.
I would recommend this to a friendRated 4 out of 5 stars
Fit better than Live Buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer these over the Live Buds! These fit in my ear much better and actually stay!
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
I would recommend this to a friend- Cons mentioned:Fit
Rated 1 out of 5 stars
Wasted my money and always playing catch my earbud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am absolutely disappointed with these earbuds. Like so many other reviews, my earbuds constantly fall out of my ears no matter if I am standing, sitting, lying down, or walking. I am constantly adjusting them in an attempt to keep them stable in my ears. They are uncomfortable, very bulking, and sometimes painful. It's extremely frustrating that I paid 200.00 for a pair of ear buds that I can't fully enjoy. If I had an opportunity to return them for a different pair, I would in a heartbeat. A terrible design and one very unhappy customer.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there. I understand how frustrating this may be and apologize for the less than ideal experience. We would love to look into this further. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
Rated 3 out of 5 stars
Buds pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The features and fitment are amazing but the battery life is unimpressive at best. These lasted me half the time the Galaxy Buds + did so I ended up switching back. Really hope they come out with a plus version of these! If you're not using them for more than 4 hours at a time I'd recommend them! You won't be disappointed!
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
I would recommend this to a friendRated 2 out of 5 stars
Waste of my money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely a waste of my money. I loved them for the week that I had them. What they neglect to tell you is the cradle does not keep close and they open up unknowingly causing the buds to slip out. The app to find them glitches and when it does work the chirp is so low you can barely hear it. Support is no help they just transfer you from dept to dept. End result they are not replaceable when lost even though it's their product that malfunctions and you can't just buy one ear bud, you have to buy a whole new pair. By the way I've bought 2 pairs and both fell out the cradle never to be found.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
No, I would not recommend this to a friendRated 5 out of 5 stars
Takes getting used to.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded for the original Samsung buds and there have been significant changes in ergonomics that takes quite a bit of getting used to.
I would recommend this to a friendRated 5 out of 5 stars
Love these Buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color of these! The noise cancellation isn't a great as if hoped and I don't see much difference between these and the Buds+. Excellent product either way!
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
I would recommend this to a friendRated 5 out of 5 stars
Happy Customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice gift for holidays. Happy they were on sale. Made someone very happy about their gift. Uses them everyday.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like these buds. I can talk on the phone and be heard clearly. The only drawback for me is that there is not enough bass.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
I would recommend this to a friendRated 3 out of 5 stars
Oval Tips Make Them Uncomfortable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works excellent with Samsung Galaxy Note 10+. Tips are very uncomfortable though. I've replaced the standard tips they come with for some memory foam ones, but the tips are still uncomfortable after prolonged use. The tips are oval instead of round so you can imagine the discomfort.
No, I would not recommend this to a friendRated 5 out of 5 stars
Refreshing.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buds are not to be underestimated as with all Samsung accessories to pair with your phone or watch these work great.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
I would recommend this to a friendRated 5 out of 5 stars
Great product easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't sure about these as I was switching from apple but I don't regret it at all! I'm glad I did it! I love my buds!
I would recommend this to a friendRated 5 out of 5 stars
Very Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice galaxy buds. They work well and dont fall out my ear which was my main concern when first getting these. Good volume as well
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 2 out of 5 stars
GOOD sound but too many other issues
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was good but they were too sensitive, anytime my hair brushes against them they paused and i couldnt use nt samsung phone for calls only audio. I was never able to get it to connect, it would connect briefly and immediately disconnect.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
No, I would not recommend this to a friend Rated 4 out of 5 stars
Good earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds for gym and walking activities to use.
I would recommend this to a friendRated 4 out of 5 stars
good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought these for my wife she really seems to enjoyed them
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Fit
Rated 1 out of 5 stars
Not for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels like a brick in your ear despite the good sound, so sad to had them leave, since the outside appearance was flashy. Also, they kept falling way too much from ear.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Angel. Thank you for bringing this to our attention. I see you have some concerns with Samsung - Galaxy Buds Pro keeps on falling. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer. Here is a link on keeping the Buds in your ear.
How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144312660
Have a great day.
^Charles











