Customer Ratings & Reviews
- Model:
- SM-R190NZKAXAR
- SKU:
- 6443995
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers value the good sound quality of the product. There were no significant drawbacks mentioned by customers.
This summary was generated by AI based on customer reviews.
Love these Buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color of these! The noise cancellation isn't a great as if hoped and I don't see much difference between these and the Buds+. Excellent product either way!
I would recommend this to a friendWasted my money and always playing catch my earbud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am absolutely disappointed with these earbuds. Like so many other reviews, my earbuds constantly fall out of my ears no matter if I am standing, sitting, lying down, or walking. I am constantly adjusting them in an attempt to keep them stable in my ears. They are uncomfortable, very bulking, and sometimes painful. It's extremely frustrating that I paid 200.00 for a pair of ear buds that I can't fully enjoy. If I had an opportunity to return them for a different pair, I would in a heartbeat. A terrible design and one very unhappy customer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there. I understand how frustrating this may be and apologize for the less than ideal experience. We would love to look into this further. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
A bud for you.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A gift for my son. He saw that I have a pair. Asked if I enjoyed them and because of the season he had helped me with what gift to give him.
I would recommend this to a friendTakes getting used to.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded for the original Samsung buds and there have been significant changes in ergonomics that takes quite a bit of getting used to.
I would recommend this to a friend- Pros mentioned:Sound quality
GOOD sound but too many other issues
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was good but they were too sensitive, anytime my hair brushes against them they paused and i couldnt use nt samsung phone for calls only audio. I was never able to get it to connect, it would connect briefly and immediately disconnect.
No, I would not recommend this to a friend Oval Tips Make Them Uncomfortable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works excellent with Samsung Galaxy Note 10+. Tips are very uncomfortable though. I've replaced the standard tips they come with for some memory foam ones, but the tips are still uncomfortable after prolonged use. The tips are oval instead of round so you can imagine the discomfort.
No, I would not recommend this to a friendGood
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like these buds. I can talk on the phone and be heard clearly. The only drawback for me is that there is not enough bass.
I would recommend this to a friendVery Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice galaxy buds. They work well and dont fall out my ear which was my main concern when first getting these. Good volume as well
I would recommend this to a friendGreat sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are even better than the previous generation. The previous generation had a weird fit due to the "bean" design. That is no longer an issue.
I would recommend this to a friendHappy Customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice gift for holidays. Happy they were on sale. Made someone very happy about their gift. Uses them everyday.
I would recommend this to a friendgood
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought these for my wife she really seems to enjoyed them
I would recommend this to a friendGreat product easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't sure about these as I was switching from apple but I don't regret it at all! I'm glad I did it! I love my buds!
I would recommend this to a friendRefreshing.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buds are not to be underestimated as with all Samsung accessories to pair with your phone or watch these work great.
I would recommend this to a friend- Pros mentioned:Sound quality
Not for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels like a brick in your ear despite the good sound, so sad to had them leave, since the outside appearance was flashy. Also, they kept falling way too much from ear.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Angel. Thank you for bringing this to our attention. I see you have some concerns with Samsung - Galaxy Buds Pro keeps on falling. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer. Here is a link on keeping the Buds in your ear.
How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144312660
Have a great day.
^Charles
Good earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds for gym and walking activities to use.
I would recommend this to a friendEar Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are so clear, great noise reduction. You can hardly see that I have them in my ears. I love the sleek simple look they have in my ears.
I would recommend this to a friendSamsung does it again.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as replacement for galaxy buds+ sm-r175. Gald for the upgrade. Awesome earbuds. 360° mode is very cool and adds so much.
I would recommend this to a friendWireless earbuda
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price very good wireless earbuds cant beat value.
I would recommend this to a friendnot what i hoped for but nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.pretty but don't match the current s-series colors
I would recommend this to a friendPro Buds 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these. And the charging case is convenient quick and easy
I would recommend this to a friend