Customer Ratings & Reviews
- Model:
- SM-R190NZKAXAR
- SKU:
- 6443995
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the Galaxy Buds Pro True Wireless Earbud Headphones have great sound quality, are comfortable to wear, and have a long battery life. However, some customers have concerns about the fit of the earbuds, with some reporting that they tend to fall out of their ears.
This summary was generated by AI based on customer reviews.
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buds havent had a problem with them yet wish they had mire colors to choose from.0
I would recommend this to a friend- Cons mentioned:Fit
Horrible ergonomics
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound. Ergonomically absolutely horrible. Do not fit in ear. Heavy. They falling of easily. I tried all three plug sizes that came with this bud's, didn't help.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi SAlexander!
Hi There! Thank you for reaching out to us. We genuinely appreciate you letting us know of your concern about your Galaxy Buds Pro. We are so sorry that you find the buds challenging to fit into your ear. Let me help. Please check this link to help you use your buds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another way is to use buds sleeves for a tight fit. https://www.samsung.com/us/support/answer/ANS00087422/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144313437
Thank you for choosing Samsung!
-Remie
- Cons mentioned:Fit
Honest review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love these headphones and gave them a shot despite reviews saying they were uncomfortable and wouldn't stay in your ears. The first couple times I used them I had no issues with them staying in place, after that it was a constant repositioning or picking them up off the ground. Ive tried different size cushions but nothing helps. Going to try to return them ASAP.
No, I would not recommend this to a friend Good overall earbuds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic earbuds, use them at the gym all the time with no slip issues!
I would recommend this to a friendI LOVE THE BUDS PRO
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE THE BUDS PRO. IF YOU ARE THINKING OF PURCHASING A PAIR YOU HAVE MADE A GOOD DECISION.
I would recommend this to a friend- Cons mentioned:Volume
2 stars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not enjoy these this was a waste of money ...... I thought my volume was on low but to my suprise My phone was turn all the way up ....... sorry only 2 stars here
No, I would not recommend this to a friend Great sound and responsive.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were just the trick! The are a little delays on the voice recognition but worked well with everything else!
I would recommend this to a friendA Much Wanted Christmas Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my adult son who said he really wanted them. He was very happy to get them.
I would recommend this to a friendMy favorite ear buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like that the volume goes down so you can hear when someone is talking.
I would recommend this to a friend- Pros mentioned:Sound quality
Galaxy earbuds phantom
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for music but when it comes to answering a call and talking to someone it's garbage. I would not spend that kind of money on it.
No, I would not recommend this to a friend Pretty good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little upgrade from the buds + lol well, that's about it, see ya
I would recommend this to a friendExcellent
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendGalaxy Buds Pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product. Fits and works perfectly with my Samsung ACTIVE 2 Watch. Stays in place with every workout.
I would recommend this to a friendAmazing Bluetooth headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these awesome headphones but instantly returned them with buyer's remorse. I had to have the black ones lol
I would recommend this to a friendHappy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter is happy... wouldn't buy anything other that Samsung!
I would recommend this to a friendIt's outputs is very super.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hearing pud is working satisfactory. The battery last for couple of hours.
I would recommend this to a friendDont buy them.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling is broken in the right bud after less than a month. When it tries to cancel sound, it just makes a really loud raspy scratching noise. What a waste of money, the only reason I bought them was for noise canceling. Dont buy them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi, Carson. We are really sorry about any performance issues you may be experiencing with your Galaxy Buds Pro, and we would love to look into this further with you. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
Great buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them as a gift for my wife. Absolutely loves them. Wears them with walking/workouts.
I would recommend this to a friendGreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is about right they sound the same as the iPod pros
I would recommend this to a friendThe store that has the gifts!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife's Christmas gift to me! Got the right ones thanks to the sales people that helped her!
I would recommend this to a friend