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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 5093 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the Galaxy Buds Pro True Wireless Earbud Headphones have great sound quality, are comfortable to wear, and have a long battery life. However, some customers have concerns about the fit of the earbuds, with some reporting that they tend to fall out of their ears.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 227 Showing 4,521-4,540 of 5,093 reviews
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these wireless earbud. Better than Apples earbud. Definitely recommend to anyone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Issues

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was working good and all till idk what happpen that only one side works and the other doesnt work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So unique!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was gifted the recipient absolutely loved it! The color is so beautiful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works really good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife as a present and she loves them. They fit and work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ear peices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my son and they turned out great. They are still working and in great condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung galaxy buds pro are the best ear buds money can buy better than stupid apple ear buds or pods

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this color! Works perfectly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my replacement pair due to losing one and I love the color and feel of these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than apple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, actually waterproof and I have dropped it several times without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Buds Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product worth the price. I would like to recommend this to my associates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Very easy to use in the gym and with everyday activities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hubby loves them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves them. He uses them every time he cooks. Which is almost every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer them over my airpids. I like the way they fit in my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit, Volume
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Galaxy

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung's Galaxy Buds Pro are decent ear buds, but fall just a little short for me. I like them. They're perfectly serviceable and well-made, although they just don't get loud enough through my phone. I really only use ear buds to listen to music while mowing the lawn or to catch up on television shows while on the treadmill. Unfortunately, they just don't do all that well against treadmill and mower motors. I have an older Galaxy phone (the S8) and had no issues connecting the buds to it. The Galaxy Wearable app opened right up, allowing me to set some minor customizations and update the firmware. The manual states that you must have the Wearable app to use the buds, but I was able to connect them to my laptop very easily. I will say that they are much louder through my laptop, which sort of negates my treadmill criticism. All of the controls on the buds themselves are used via touch. Tap once to pause and play music or answer a call. Tap twice to advance to the next song, thrice to backtrack. You can also change what a tap does via the Wearable app. Taps can also control volume or adjust the active noise control. I have had some issues with the responsiveness of the touch controls. There is a bit of a delay. When you tap there is a sound indication, but that beep takes just long enough to fool you into thinking your tap wasn't recognized and your song isn't going to pause. So, you'll tap again just as you hear your song pause for a moment and then restart from that second tap. I also have a hard time finding the sweet spot that recognizes the tap. I'll tap twice to advance the song only to have it pause, then tap to restart missing the spot yet again. These ear buds feature active noise cancelling. There are three modes; active noise cancelling on, a.n.c. off, and ambient sound. For the best sound quality, ambient sound is the best choice. Active noise cancelling (both on and off) kind of deadens and muffles the audio. Also, I don't notice much of a difference between having noise cancelling on or off. There are a couple of equalizer presets in the app as well. I think the bass boost option is best as the headphones lack depth when listening to music. I found that playing with my phone's equalizer, along with the one in the Wearable app, enhanced the quality of audio. My favorite thing about the buds is the case. It's nice and small, holds the buds with a magnet and can be charged wirelessly. As for wired charging, the buds do come with a usb cable, but like everything thing else anymore, no plug. Also included are a few different size ear tips, which I still have to experiment with. My left bud kept falling out the other day while I was eating, so I'm sure a different tip will help prevent that... otherwise these may end up being useless for exercise. I don't hold these ear buds at fault for this though, as this has been an issue for me with all ear buds I've ever used.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Cm79. Samsung values your feedback and values you as a customer. Your feedback ensures improvements so that the experience continues for everyone. Thanks for sharing your experience. ^Kayla Samsung

  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Poor fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features and battery are great but these are uncomfortable to wear and fall out when I run even after reading how to wear them. Just buy Beats.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Rachel!

      Thank you for reaching out to us. We genuinely appreciate you letting us know of your concern about your galaxy Buds Pro. We are so sorry that you find the buds challenging to fit into your ear. Please check this link to help you use your buds properly:
      https://www.samsung.com/us/support/answer/ANS00082785/

      Another way is to use buds sleeves for a tight fit.
      https://www.samsung.com/us/support/answer/ANS00087422/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144324226

      Thank you for choosing Samsung!

      -Remie Samsung

  • Rated 5 out of 5 stars

    Great Ear Buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them!!!! Great price and the setup was very easy. Noise Canceling is great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buds outthere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buds out there Just wish it had different ear tips other than that they are your best buy for now

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rare bug, replaced with refurb.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New pair out of the box, right side noise cancellation stopped working. It's rare that this happens, so I had to return it. Ended up going with a refurbished one and that one worked like a charm.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Brandon!

      Thank you for purchasing Samsung Galaxy Buds Pro and leaving a review here. We sincerely apologize that your first earbud has encountered some issues with the noise cancellation. Congratulations on your refurbished one! We are happy to know that it works for you. We at Samsung only want the best welfare of our customers while using our products.

      For additional assistance, I’m including the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144200026

      Thank you for choosing Samsung!

      -Remie Samsung

  • Rated 2 out of 5 stars

    Samsung earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design and color, but not at all comfortable in ears, after some time wearing them it starts hurting and they slip with sweat. Sound it's fine, but I wouldn't buy them again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello. We would love to get more information to assist you. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla Samsung

  • Rated 5 out of 5 stars

    Samsung ear bud

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sons fits perfect in my ear and features are very easy to use!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How music was ment to sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I have ever owned by far would recommend 10 out of 10

    I would recommend this to a friend