Customer Ratings & Reviews
- Model:
- SM-R190NZKAXAR
- SKU:
- 6443995
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the Galaxy Buds Pro True Wireless Earbud Headphones have great sound quality, are comfortable to wear, and have a long battery life. However, some customers have concerns about the fit of the earbuds, with some reporting that they tend to fall out of their ears.
This summary was generated by AI based on customer reviews.
perfect size
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the color, they are so easy to work with. they are the perfect size
I would recommend this to a friendBruce
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this product so happy with it love
I would recommend this to a friendLove!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super cute. Love everything about it from the looks to the quality of the product!
I would recommend this to a friend- Cons mentioned:Fit, Volume
No good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Volume is low and no bass and dont stay in the ear i will be returning them back to the store
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Merryxmasfrommymom, thank you for sharing your experience regarding your Galaxy Buds Pro. We apologize for the inconvenience you're having with the volume and fit of the buds. Here are some links that might help you with the overall experience with the device.
How to wear your Samsung earbuds: under Attach the earbud tips on your Galaxy Buds Pro and Galaxy Buds2
https://www.samsung.com/us/support/answer/ANS00082785/.
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/.
Optimize your sound experience with Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00086163/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144163360
Have a great day.
^Charles
Buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My girl liked the color and they work nice with the galaxy phone
I would recommend this to a friendEarbuds
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my ear buds and i would recommend these to all my friends
I would recommend this to a friendDisappointed Samsung
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inconsistent charging, no support from Samsung was so ever. They actually encouraged me to return my phone as well. So yeah, not sure they want to back their products anymore.
No, I would not recommend this to a friendOh dear
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendGreat
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Got a replacement and upgraded to this product.
I would recommend this to a friendGift for wife
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought my wife as a gift. she is very happy with them. I'm glad she likes it!
I would recommend this to a friendSamsung earbuds pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my earbuds. Never realized how much I would use them.
I would recommend this to a friendBuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Description was correct I enjoy it to the fullest
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as descibed. Only issues are related to software updates
I would recommend this to a friendLove them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product couldnt be happier, good deal and fast shipping.
I would recommend this to a friendLove these!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds! Favorite pair that I currently own!
I would recommend this to a friendgreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love them ggggggffffffffggggh bk jdjdjdjdjjdjdjdjdjdj
I would recommend this to a friendSamsung Buds pro
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung Buds pro are amazing easy to use on samsung phone.
I would recommend this to a friendBB A
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice. Hook up went smoothly. Able to contact the family.
I would recommend this to a friendPerfect
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect color and match for my wife's new phone. She lives them.
I would recommend this to a friendJust get a pair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome they work great with the app Galaxy wearable
I would recommend this to a friend