Customer Ratings & Reviews
- Model:
- SM-R190NZKAXAR
- |
- SKU:
- 6443995
Customer reviews
Rating 4.3 out of 5 stars with 5090 reviews
(5,090 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.5
Rating 4.5 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the Galaxy Buds Pro True Wireless Earbud Headphones have great sound quality, are comfortable to wear, and have a long battery life. However, some customers have concerns about the fit of the earbuds, with some reporting that they tend to fall out of their ears.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound qualityCons mentioned:Fit
Rated 5 out of 5 stars
Big
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sounds my ears are small kept falling out. I pushed them in but didn't fit my ear
No, I would not recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Samsung keeps improving.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and very comfortable. Each new generation gets better and better.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Best bluetooth headphones I've had
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These buds fit well and sound awesome, when used with Samsung devices they can be set and tuned even more to your liking. The switch flawlessly in between my Note 10, Ipad, FireTV, and PC.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.music quality is great. they fit perfectly in my ears. the only reason I didn't give 5 stars the fact that people have a hard time hearing me when I'm on the phone. but other than that I love them. I have had every generation of Samsung ear buds and this is the best by far.
I would recommend this to a friend - Cons mentioned:Fit
Rated 4 out of 5 stars
Great noise cancellation & s but slips out easily
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This were great. Just wish they could have stayed in my ear after sweating. If trying to control while sweating, it would raise or lower volume non-stop as the sweat would interfere. I think the older model was better besides the noise cancellation.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Rated 1 out of 5 stars
Great sound, bad design.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to replace my Galaxy Buds+ that were damaged going through the washing machine. The sound on the Buds Pro is amazing. The active noise cancelling is excellent and much better than the Buds+. The downside seemed to be a shorter battery life but I was willing to live with that for the much better audio performance. They are advertised as 8 hours, vs the Buds+ 11 hours, but in practice, the Buds Pro have about half the battery life of Buds+. I never got more than 6 hours out of them, where I easily was getting 10+ hours on the Buds+. The battery life would probably have me giving these 3 or 4 stars, but there is a huge design flaw that drops my rating down to 1 star. These buds will NOT stay in my ears! I tried all three sizes of the rubber cups and rotated them every way they could be placed into my ears, but they would not maintain a tight fit. The Buds+ have a rubber ring around them that hooks onto my ear very well, but these rely strictly on the rubber cups gripping the inside of the ear canal. Wearing them while doing yard work or exercising and any sweat would just make the completely slip out of my ears. Of course your experience may vary, but I see many other complaints about the fit of these. I wish I could adapt the rubber ring from the Buds+ to these, but that didn't work so I returned them to BestBuy and swapped them for another set of Buds+.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Rudeney. I apologize that your experience with the Galaxy Buds Pro was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Nice buds, but expensive
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these with a galaxy 21 ultra, and I am pretty happy with them. I came from the prior galaxy buds+ and haven't really noticed much difference. I primarily upgraded to these for the active noise canceling, with the anticipation of business travel once covid eases up.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Rated 1 out of 5 stars
Headphones don’t stay in ear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Samsung galaxy buds pro because I have a Samsung phone. The sound quality and voice quality are good and comparable to other high end headphones. However, the headphones will not stay in my ears! I bought them hoping that I would be able to workout with them, but I cannot even bend over to tie my shoe without them falling out of my ear. I have tried all of the ear piece sizes to no avail. Now I am stuck with a pair of headphones I can only use when I am sitting upright and not moving because it is past the Best buy return date. What a waste of $200.
No, I would not recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Clear Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear and crisp sound battery lasts long enough for a long jog won’t fall off your ears
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great hear buds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great samsung hear buds love how you can mute people talking at the background or the tape features to skip or pause the song.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Love them
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asome sound quality, fits in my pocket, charges fast. Ling battery life. In love with my buds
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Rated 5 out of 5 stars
Title
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality fantastic support thank you hooooope. Although hard to fit in sometimes
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Rated 4 out of 5 stars
Great product. I wish they fit better.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love these...so badly. However, apparently I have a weird ear shape/size/composition. This means that I struggle to find a secure, lasting fit for these buds. They always seem to work themselves loose. I even tried aftermarket tips (Comply memory foam tips), but was, again, frustrated by failure. It's not all bad...these things have amazing sound! Plus they have a really cool array of features when they are used with a Samsung phone. I just wish they included some kind of wing, or tip to keep them in place better.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
Not worth the $$$
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would say not to buy these if they're too far outside your price range because they're really not worth it. You might as well just get the cheaper ones. They sound fine and work fine, but my voice recognition doesn't work and my wife's has issues as well. The buds are supposed to automatically lower the volume of the music and increase ambient sound when they hear that you're trying to talk to someone with your earbuds in (if you have it set up that way in the app). The audio underwhelmed me dramatically. They sound like $40 earbuds from Wal Mart. I have only used them on one phone call and it sounded very clear, so if you're looking for hands-free phone calls outside the car, they're perfectly adequate.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Long lasting and comfortable
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these for my hubby two years ago and they are still going strong. He loves these buds. The sound is great, they stay in his ear very well and I just purchased my first pair. Cant wait to try them out.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
I would recommend this to a friend - Pros mentioned:Bass, Sound qualityCons mentioned:Fit
Rated 4 out of 5 stars
Good upgrade from the first gen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, it really provides a surprising deep low end. They are a little too big for my ears, I wish they had smaller tips.
I would recommend this to a friend - Cons mentioned:Fit
Rated 5 out of 5 stars
Good little ear buds
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves these did have to purchase different ear fittings but he has small ears.
I would recommend this to a friend - Cons mentioned:Fit
Rated 4 out of 5 stars
Whoopsies.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theyre one of the best on the msrket but they hurt my ears SO badly.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best headphones hands down
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones I have two pairs when one dies I have the other as backup great sound quality noise canceling excellent
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
Good Sound, Bad Fit
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Galaxy Buds Pro are a quality pair of earbuds as far as the sound (great sound profile with good bass) and the features, especially when paired with a Samsung phone. The ambient mode allows you to hear your surroundings pretty well even while listening to music. Tip: if using a recent Samsung device, set the device's EQ profile to "Jazz" for a deep but balanced sound. Great for rock/metal/hip hop. My only big complaint is the strange shape of the eartips - the unique oval shape is uncomfortable for me and lots of others, and the actual connector piece from the eartip to the main part of the buds has an odd oval shape as well, meaning 3rd party/replacement eartips will be non-standard and hard to find online.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Maxwell. Samsung values your feedback and values you as a customer. Your feedback ensures improvements so that the experience continues for everyone. Thanks for sharing your experience. ^Kayla











