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Customer reviews

Rating 4.3 out of 5 stars with 5107 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are impressed with the excellent sound quality, long battery life, and comfortable design. They also appreciate the decent bass, reliable connectivity, and effective active noise cancellation. However, a notable concern among users is the fit, with some also mentioning sensitive touch controls, low volume, and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 5,107 reviews
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound quality, syncs to my phone automatically great for Samsung phones

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works well!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I preferred these to my AirPods. Only feedback is my app would not sync up to pods so I wasn’t able to access settings. Great for music and good battery life.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Loveable Buds but will they stay witcha?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost perfect. I had fun with these bud pros but couldn't get the left bud to stay in my ear on a few occasions. One time it fall out, I didn't even know it and I am a very conscious person especially being in the Marine Corp.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones. I was told at the store there is an app for iPhone that works with them. This isn’t true. The app works for the + but not the pro. Good sound quality and very comfortable though.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback, Nott. We appreciate you for choosing Samsung. ^Kayla Samsung

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Buds pro

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound, battery life i was hoping would be better

    I would recommend this to a friend
  • Cons mentioned:
    Fit, Volume

    Rated 3 out of 5 stars

    They are ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t stay in my ears and the volume doesn’t get loud enough to hear over my lawnmower while cutting grass

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Earbug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good nice sound better battery life noise cancle now notice

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Ok, falls out of my ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and the weight of these earbuds. It is almost impossible to eat or speak while these are in your ears. They constantly fall out. I put them in my ear according to the directions, they still fall out. I wish they had a supplemental rubber wing tip like the Samsung Buds +, that would help them stay in place. If you’re sitting in one spot, not moving much then they are perfect. The sound is crisp. The noise cancelling is great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and good quality materials, not too good when you are doing exercise, jogging or fast walk, moves too much, inside your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic Ambient Noise Feature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are worth every penny. The ambient noise filter is great to use during working hours, as you can clearly hear whatever you may be listening to without distracting anyone around you, as well as hear what's going on around you. Sennheiser had a similar feature in their true wireless ear buds, but these Samsungs absolutely blow them out of the water.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life

    Rated 5 out of 5 stars

    Vigs

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very stylish. Sound bass is really good and battery last long .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit, Touch controls

    Rated 3 out of 5 stars

    Love them/hate them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things I love: -The sound is superb -Their Active Noise Cancelation is great Things I hate: -They DO NOT fit, they fall all the time, which means you'll have to purchase extra (foam) tips. -Touch controls. Since I have a hard time keeping them on, the touch controls are a hit or miss. For the sound and ANC, I'd recommend them, and if they fit your ears, great! I tried all the extra eartips they provided and none of they helped.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good quality sound.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound. Comfortable in the ear. Only complaint is that it does not say in the ear when you are very active.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds soo far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the audio quality is amazing, the microphone quality is fantastic these are fantastic obviously a bit pricy but I recommend this because I previously used raycon buds, and the audio drops real bad on the raycon but with these Samsung ones it really turned up my sound and I can enjoy the music to the max now so if you got the funds i totally recommend this awesome for sure 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Buds Pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these for a couple years now and am very pleased with them. Very easy setup and comfortable to wear. I would not recommend for very active use like running as they can come lose in your ear while moving hard.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SAMSUNG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, great quality. Sound, good, noise cancelation, good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great budz

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love.. clear sound, comfortable.. I use them everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ease of use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the ease of use with these. Being a Samsung phone user there was not much need for any kind of set up. Unfortunately had to pass these on, even with the different size buttons they would not stay in my small ear canals. Sound was awesome, took me a minute to get used to the sound stopping when I just cleares my throat, but I think that can be turned off.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Buds pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great, bass great and is has good call quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Just Ok.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love them. Have the Buds+ which I loved and used daily. I wanted to upgrade and could choose between the Pro's and Buds 2. After reading reviews and looking at specifications, I decided on the Pro's. I dont know what I did. I like that they can connect seamlessly to my Watch 4 and the battery life is amazing. My only complaint is with the fit. They do not stay in and when they do, its uncomfortable. I have tried all included tips, moved them around and shoved them in but it doesn't work. They will fall out and especially during a work out. Lucky that the wearable app provides the Find My Buds option, because one fell out during a run and was temporarily lost. If they do stay in, they hurt and my ear canal 'sweats'. I want to love them because $149 is a lot but, I find myself dreading putting them in when I have to use them for an extended period of time. Maybe they'll work and be comfortable for others.

    No, I would not recommend this to a friend