Customer Ratings & Reviews
- Model:
- SM-R190NZKAXAR
- |
- SKU:
- 6443995
Customer reviews
Rating 4.3 out of 5 stars with 5091 reviews
(5,091 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.5
Rating 4.5 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the Galaxy Buds Pro True Wireless Earbud Headphones have great sound quality, are comfortable to wear, and have a long battery life. However, some customers have concerns about the fit of the earbuds, with some reporting that they tend to fall out of their ears.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Samsung Galaxy Buds Pro
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent.. I have had all the models and this has seemed one of the best..
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
AWESOME Ear Buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are GREAT ear buds. I had a couple of other grands and there were NO comparison
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always has great sound. Works how they should, unlike other brands.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Rated 4 out of 5 stars
Perfect sound for Galaxy devices
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and a really premium build. It keeps falling out though with any of the rubber tips...
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
The best option for earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the noise cancelation and the ambient nosie modes on the earphones.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Best Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had these for a little while now and so far these are the best wireless earbuds I've ever had. The sound quality is excellent, the bass is better than other earbuds I've had, noise canceling works better than I expected, and the other features work great!
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these earbuds so much. Definitely a step up as I used to have the Galaxy buds.
I would recommend this to a friend Rated 4 out of 5 stars
Great ear buds, except for terrible tips
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These would be perfect, except for how hard it is to find ear tips that fit well. The ones that come in the package are not good. I've tried multiple brands and finally found some that are at least a little better than the included ones.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Battery life could be a little better
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Nice sound quality. Battery life could be a little better
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Love em
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy connection to my ultra 21. Not the most comfortable. But I'm still enjoying them
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Pretty good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels comfortable and doesn't fall out easily. Noise cancelation pretty good aswell
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Rated 2 out of 5 stars
Only for Android users not IOS
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am an IOS user and they do not have any app to work with Apple. I returned them and I'm using the AirPods Pro. They sound great, fit was so so.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there. I apologize that your experience with the Galaxy Buds Pro was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla
- Cons mentioned:Fit
Rated 3 out of 5 stars
Plus/Negative
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's taking some getting used to. Like any buds that goes in to the ear cavity, they have a tendency to ooze out. Maybe, they will invent a set that will stay in the ear cavity longer.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ear pods. Dynamic sound quality. Would highly recommend .
I would recommend this to a friend Rated 5 out of 5 stars
Excellent heaphones for Samsung users!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones go great with my Galaxy S23 Ultra phone. They work seemlessly with any bluetooth supported product!
I would recommend this to a friendRated 5 out of 5 stars
Must have
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are an everyday staple for us. Was not sure I would even like them, seeing as how im not an earbud person. I have my tragus pierced on both sides, these still fit perfectly and are not awkward in my ear. We have 3 pairs in our house atm and counting.
I would recommend this to a friend- Pros mentioned:Comfort, Connectivity
Rated 5 out of 5 stars
Great Sound Quality and Fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very pleased with the sound quality and also the fit of these earbuds. I wasn't sure if they would work for me because I'm pretty sensitive to earbuds rather than headphones, but they are very comfortable and work well!
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Rated 3 out of 5 stars
Left me wanting more
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and beautiful design. They just gall off when doing anything physical
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Raidersforlife!
Thank you for reaching out to us. We genuinely appreciate your taking the time to let us know of your concern about your galaxy Buds Pro. We are so sorry that you find the buds challenging to fit into your ear. Please check this link to help you use your buds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another way is to use buds sleeves for a tight fit.
https://www.samsung.com/us/support/answer/ANS00087422/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144276238
Thank you for choosing Samsung!
-Remie
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Blocks out noise and can hear clearly and loud. Would definitely recommend.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great for Samsung users
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ear buds I've ever had. The house cancelation of surprisingly good!
I would recommend this to a friend











