Customer Ratings & Reviews
- Model:
- SM-R190NZKAXAR
- SKU:
- 6443995
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Mic is way too sensitive
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality, nice feel, but with a very sensitive mic. People can hear everything im doing, including chewing.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
All new products
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great new product from Samsung. I am very pleased with the quality and performance.
I would recommend this to a friend - Pros mentioned:Sound quality
Great for Samsung users
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ear buds I've ever had. The house cancelation of surprisingly good!
I would recommend this to a friend - Pros mentioned:Sound quality
AKG Sound
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and easy to use waterproof what else can you ask for
I would recommend this to a friend - Pros mentioned:Comfort, Connectivity
Great Sound Quality and Fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very pleased with the sound quality and also the fit of these earbuds. I wasn't sure if they would work for me because I'm pretty sensitive to earbuds rather than headphones, but they are very comfortable and work well!
I would recommend this to a friend - Cons mentioned:Fit
Great specs, amazing technology, terrible fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got these to replaced the buds+. I read some reviews that talked about concerns with the fit but looking at the specs I decided I'd give them a shot. For $200 they should have a comfortable fit. I found that these not only pop-out when doing anything other than just sitting but if you do manage to keep them in, your ears start hurting. Best advise I can give: dont waste your money and wait for the next iteration or stick with the buds+. Samsung had great promise on these but dropped the ball on the fit. In the end I returned them after 4 weeks.
No, I would not recommend this to a friend - Cons mentioned:Volume
great but quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are good. They dont get very loud though. That is my only complaint.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Left me wanting more
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and beautiful design. They just gall off when doing anything physical
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Raidersforlife!
Thank you for reaching out to us. We genuinely appreciate your taking the time to let us know of your concern about your galaxy Buds Pro. We are so sorry that you find the buds challenging to fit into your ear. Please check this link to help you use your buds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another way is to use buds sleeves for a tight fit.
https://www.samsung.com/us/support/answer/ANS00087422/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144276238
Thank you for choosing Samsung!
-Remie
- Cons mentioned:Fit
Not good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good sound. People cant hear me. Hard to answer and hang up. Loose in ear.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Jeremy, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds Pro. We completely understand how valuable the audio quality of your device is to you every day. We have some resources available online to help you with the audio quality titled "No, low, or poor audio quality on Samsung earbuds" and "Use call features on your Samsung earbuds". You can also take a look at the article titled "How to wear your Samsung earbuds" to help you with the optimal placement, and perform a fit test while wearing the earbuds and connected in the Samsung Wearables App. Lastly, please reach out to the Samsung Support Team if these experiences continue with your device. Thank you for being a Samsung customer. -Elizabeth
- Pros mentioned:Sound quality
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good earbud good on the go sound proof and loud and easy to connect
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Perfect sound for Galaxy devices
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and a really premium build. It keeps falling out though with any of the rubber tips...
I would recommend this to a friend - Pros mentioned:Battery lifeCons mentioned:Fit
Music
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it they make talking easy. It fits perfectly and easy to carry around. Battery last long enough. They dont fall like the others one.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound output love when someone talks and the music it goes down
I would recommend this to a friend Samsung Earbuds
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these Samsung earbuds for my wife and she lives they so much the features and the looks plus they fit comfortably in her ears and doesn't have to pull them off every time someone approaches to talk to her great for work and business calls
I would recommend this to a friend- Pros mentioned:Sound quality
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving it so far should of good it a while ago. Love the noise cancelation.
I would recommend this to a friend - Pros mentioned:Sound quality
Definitely worth every cent!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality. Fast charge time. My best purchase in a long time.
I would recommend this to a friend - Cons mentioned:Fit
uncomfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish you can change thin insert like on other headphone because these are definitely not one size fit all and you you want know that to you first put them on kind of uncomfortable for the price.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Muy buenos.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Muy buenos, buen sonido, cancelación de ruido decente, recomendados.
I would recommend this to a friend - Pros mentioned:Sound quality
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great. The sound is crisp! You won’t be disappointed.
I would recommend this to a friend - Pros mentioned:Sound quality
The total package
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have other earbuds that I love for one reason or another. But three things put these over the top for me: 1. I always have one ear that the bud just will not fit right or comfortably. Not the case with these. They fit snuggly and comfortably in both ears. 2. The ambient mode is amazing. I forget they are in my ears when I'm on the go. Also, the voice detect feature is pretty cool. 3. The sound is amazing with plenty of clear bass response. Also, changing from ambient to noise-canceling doesn't affect the sound. Please note: I get OK battery life because I love using the ambient mode. About 4 hours on a full charge. You'll get more if you turn this mode off. Also, when in ambient mode, you can hear your own voice depending on how you set the sensitivity. That may be weird for some if you have extensive conversation. But it doesnt bother me.
I would recommend this to a friend