Customer Ratings & Reviews
- Model:
- SM-R190NZVAXAR
- SKU:
- 11199092
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the excellent sound quality, long battery life, and comfortable design. They also appreciate the decent bass, reliable connectivity, and effective active noise cancellation. However, a notable concern among users is the fit, with some also mentioning sensitive touch controls, low volume, and the product's price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Still love Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that you can use both ear buds to talk instead of just one........ Still trying to get used to all the figures....
I would recommend this to a friend The best EARBUDS ever!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with my new Galaxy Buds Pro earbuds!!!
I would recommend this to a friend- Cons mentioned:Fit
Not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They do not stay in my ears. I have looked for some sort of hook to keep them in place and can't find anything
No, I would not recommend this to a friend Present.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son inlaw and he loves them..........
I would recommend this to a friendGreat buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as a gift and my husband loved them
I would recommend this to a friendCauses ear pain.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive owned all the galaxy buds/beans at this point. I was excited to get these, and after about 5 days of having just one in my left ear I noticed pain and inflammation. And didnt think anything about it till I read an article that there were other people complaining about the same thing, so returned these buds and went back to my beans with no ear problems. Figure it out samsung.
No, I would not recommend this to a friend- Cons mentioned:Fit
Pretty good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very adaptive and fast headphones, don't fall out of ear too often but they do hurt your ear if you wear them too long.
I would recommend this to a friend - Cons mentioned:Fit
Samsung galaxy earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound! They are just a bit large for my ear though. Wish they were a tad smaller.
I would recommend this to a friend Samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice buds for starting off 2021 fresh and new...
I would recommend this to a friend- Pros mentioned:Comfort
Galaxy bud
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound , comfortable just wish there was more cases available in store
I would recommend this to a friend Awesome buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love em! Absolutely love em. Enjoying all my music!
I would recommend this to a friendThey’re okkkkk.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are ok, they are kind of laggy when listening to them..
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there HollyG, thank you for sharing your experience with your Samsung Buds Pro with us. We are happy to hear you are overall pleased with your device and we would be happy to help you with the lag in audio you mention experiencing. We have a great article available online titled "Sound lags from Samsung earbuds when videos or games are played". You can also reach out to the samsung Support Team if this experience continues. Thank you for being a Samsung customer. -Elizabeth
- Cons mentioned:Fit
Not bad but they fall out
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them for my wife. The smallest one didn't fit her ear. Ended up buying smaller ones
No, I would not recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Tricky fit
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound but never felt secure in my ears. But I love my other Samsung buds
I would recommend this to a friend - Cons mentioned:Fit
Poor performance
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to replace my buds+ and this is what they had left. The don't stay in my ears. Noise canceling is useless. Battery time is below standard. Most times only one side charges when both are in the case. Using touches for music or phone isn't reliable, so i keep them off. My 3 star rating is only because i shop samsung.
No, I would not recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Sound ok but felling out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good but they dont stay in my ear ,constantly felling out
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tomtoka!
Thank you for reaching out to us. We truly appreciate your taking the time letting us know of your concern about your Galaxy Buds Pro. We are so sorry that you find the buds challenging to fit into your ear. Please check this link to help you use your buds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another way is to use buds sleeves for a tight fit.
https://www.samsung.com/us/support/answer/ANS00087422/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144226640
Thank you for choosing Samsung!
-Remie
Ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product love my new ear buds samsung for life
I would recommend this to a friend- Pros mentioned:Battery lifeCons mentioned:Fit
Was hoping for more.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the buds after owning the Galaxy ear buds+ for 2 years. Loved them. Way they thought of different ear sizes. To secure it in the ear. The battery life was great. Now for the New ear buds Pro. Can feel them sliding out ear. And battery life not that impressed. Miss my old ones.
No, I would not recommend this to a friend REVIEWS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.. Good Awesome
I would recommend this to a friendOkay product
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work well with a Samsung phone. The comfort is not great and the quality is not the best
No, I would not recommend this to a friend