Customer Ratings & Reviews
- Model:
- SM-R190NZVAXAR
- SKU:
- 11199092
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the excellent sound quality, long battery life, and comfortable design. They also appreciate the decent bass, reliable connectivity, and effective active noise cancellation. However, a notable concern among users is the fit, with some also mentioning sensitive touch controls, low volume, and the product's price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Early Father’s Day gift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seem to be great have only had them about 2 weeks but they are working and sound is good
I would recommend this to a friend - Pros mentioned:Sound quality
Ear buds
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! Connects with tech TV, cell phone. Cancel noise and fits great on your ears.
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fabulous ear buds and very clear. Also, they fit nicely into my ears. The buds charge fast.
I would recommend this to a friend - Pros mentioned:Sound quality
Sounds good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality buds from Samsung. The quality and features make this a quality purchase.
I would recommend this to a friend - Pros mentioned:Comfort
great product
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i bought this product for my wife, she really love them they are easy to use and very comfortable.
I would recommend this to a friend - Pros mentioned:Sound quality
Earbuds for reasonable price
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds I bought it for a valentines gift for my mom she loves it. Can always count on Samsung.
I would recommend this to a friend - Cons mentioned:Fit
Unfortunate purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, they have fallen out of my ears a few times and the sound is not what I expected. I wish I wouldn't have passed the return date so I could get something else. These don't really work for me... :(
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Maria,
Thank you for getting in touch with us. We are saddened to hear about your recent experience with your Galaxy Buds Pro, as it keeps falling from your ears, and you're having issues with the sound quality. I understand how important it is to ensure that your buds stay in place while doing your activities and not worry about slipping.
You may check this link to guide you on how to wear your Samsung earbuds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Also, you may watch our youtube video for some tips on adjusting your buds for the best fit:
https://www.youtube.com/watch?v=Tz0SsORiO-E
Another is to use Ambient sound on your Galaxy Earbuds under the "Galaxy Buds Pro" section:
https://www.samsung.com/us/support/answer/ANS00078084/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144444267
Thank you for choosing Samsung. Have a great day!
^Chrystel
- Pros mentioned:Sound quality
Great Value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great audio quality, amazing ambient sound feature. Very easy to use even with non samsung phones.
I would recommend this to a friend - Pros mentioned:Sound quality
sounds great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got as a gift. my nephew loved it. he said they are better than the all other ones.
I would recommend this to a friend - Cons mentioned:Fit
Galaxy Buds Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the ear buds. I wish they had a better way to stay in your ears so they don't fall out,
I would recommend this to a friend - Pros mentioned:Sound quality
Best buds I've used
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vety comfortable,ight, small and they fit perfectly the active noise cancelation is amazing
I would recommend this to a friend - Pros mentioned:Sound quality
Work great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my husband to go with his Samsung galaxy S22 and they work fantastic
I would recommend this to a friend Better than expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! I love the new design, I do have to adjust them every once in awhile but not as bad as other has had
I would recommend this to a friend- Pros mentioned:Sound quality
Review
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These war bids are amazing.When working out and everything else in general they are amazing
I would recommend this to a friend - Pros mentioned:Sound quality
Great product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and the calls are very clear and good. Noise cancellation is very good!
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! The noise cancelation is awesome! Compact size along with the carrying case!
I would recommend this to a friend - Pros mentioned:Sound quality
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling on these is awesome and they are the perfect size to fit right in your ear.
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great audio quality and the noise cancelation is awesome but after couple of hours it can get annoying in the ear
I would recommend this to a friend - Pros mentioned:Comfort
Awesome!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The perfect buds! I bought my wife a pair for xmas. She loved them, then I bought myself a pair!
I would recommend this to a friend - Pros mentioned:Sound quality
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound they stay in my ears and dont fall out. Hands free phone exellent sound.
I would recommend this to a friend