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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5106 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 5,106 reviews
  • Rated 5 out of 5 stars

    Galaxy gang

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones super easy to set up and use no trouble

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear buds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the most comfortable in the ears, otherwise good product

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    love the buds pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the product. does begin to hurt inner ear if in ear to long.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Samsung Buds Pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good functionality is good, but they don't stay in very well.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Consumer1!

      Thank you for reaching out to us. We truly appreciate you taking the time to let us know of your concern about your galaxy Buds Pro. We are so sorry that you find the buds challenging to fit into your ear. Please check this link to help you use your buds properly:
      https://www.samsung.com/us/support/answer/ANS00082785/

      Another way is to use buds sleeves for a tight fit.
      https://www.samsung.com/us/support/answer/ANS00087422/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144246012

      Thank you for choosing Samsung!

      -Remie Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great features

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these at work for the noise canceling, and when you speak, the noise canceling stops and you can talk and hear normally, great feature indeed. It’s no slouch on the sound either, great for listening to music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aweosme wireless earbuds to listen to music while in the office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear Buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted/needed, work better than expected

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good ear buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of buds. Stick silicone ear tips aren't the best. Sound and sound cancelation work well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb, yet simplistic to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp clear connection , easy to set up and start using

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality earbuds by samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing earphones and connects extremely fays with my s21 ultra

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have lined these since the day I got them. They work great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Unsure at first, but glad I bought them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome. Was a little hesitant when I bought them, not sure how well they would fit or stay in place. Took a while to figure out the proper position. They have a great sound, and the call quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only earbuds that actually stay in my ear andcworks perfectly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mediocre at best...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my forth sat of Galaxy buds, always buying the latest highest end version, one or both so working within a few months, and when I have to almost immediately have to replace them or update them they cancel the warranty I paid a lot for so our didn't apply to the replacement. Totally unreasonable when I'm not just upgrading, I'm forced to replace defective product.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Samsung Ear Pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a snug fit for me. They keep falling out. It's to late to return them, so I have to live with it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the first version best. They are not very comfortable and they fall off your ears more often than it should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value very happy with Thais Ítem. I will recommend this Item.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Overall good quality. Sometimes don't stay connect to Bluetooth with phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Ear Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    !nice product I'll recommend it to everybody. everyone go for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are great. It is so hard to finds a great pair.

    I would recommend this to a friend