Customer Ratings & Reviews
- Model:
- SM-R190NZVAXAR
- SKU:
- 6443997
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Fit
Unfortunate purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, they have fallen out of my ears a few times and the sound is not what I expected. I wish I wouldn't have passed the return date so I could get something else. These don't really work for me... :(
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Maria,
Thank you for getting in touch with us. We are saddened to hear about your recent experience with your Galaxy Buds Pro, as it keeps falling from your ears, and you're having issues with the sound quality. I understand how important it is to ensure that your buds stay in place while doing your activities and not worry about slipping.
You may check this link to guide you on how to wear your Samsung earbuds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Also, you may watch our youtube video for some tips on adjusting your buds for the best fit:
https://www.youtube.com/watch?v=Tz0SsORiO-E
Another is to use Ambient sound on your Galaxy Earbuds under the "Galaxy Buds Pro" section:
https://www.samsung.com/us/support/answer/ANS00078084/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144444267
Thank you for choosing Samsung. Have a great day!
^Chrystel
- Pros mentioned:Sound quality
Work great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my husband to go with his Samsung galaxy S22 and they work fantastic
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung the best
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung always make the statement in TV, cellphones and earbuds...Noise cancelation are impressive...More the 5 star..
I would recommend this to a friend - Pros mentioned:Sound quality
MY PRO
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LIKE THE SOUND AND THE FIT VERY COMFORTABLE AND RESPONSES NICE TO TOUCH
I would recommend this to a friend - Pros mentioned:Comfort
great product
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i bought this product for my wife, she really love them they are easy to use and very comfortable.
I would recommend this to a friend - Pros mentioned:Sound quality
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound they stay in my ears and dont fall out. Hands free phone exellent sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Love them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really enjoying my head phones. They are very clear when talking on the phone.
I would recommend this to a friend - Pros mentioned:Sound quality
Best buds I've used
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vety comfortable,ight, small and they fit perfectly the active noise cancelation is amazing
I would recommend this to a friend - Pros mentioned:Battery life
galaxy buds pro
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the volume leveling. long lasting charge with easy Bluetooth connectivity.
I would recommend this to a friend - Pros mentioned:Sound quality
Love my samsung
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These buds are the best i love the sound and all the features you get from the app
I would recommend this to a friend - Cons mentioned:Fit
Beautiful buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Sometimes the one in my left ear will slip out. Other than that its perfect
I would recommend this to a friend - Cons mentioned:Fit
Galaxy Buds Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the ear buds. I wish they had a better way to stay in your ears so they don't fall out,
I would recommend this to a friend - Pros mentioned:Sound quality
Review
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These war bids are amazing.When working out and everything else in general they are amazing
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! The noise cancelation is awesome! Compact size along with the carrying case!
I would recommend this to a friend - Pros mentioned:Sound quality
Great Value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great audio quality, amazing ambient sound feature. Very easy to use even with non samsung phones.
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent Sound/ Integration with Samsung Products
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big improvement over the Apple Air Buds I came from, which were excellent but I have Samsung tablets and phone.
I would recommend this to a friend - Pros mentioned:Sound quality
Earbuds for reasonable price
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds I bought it for a valentines gift for my mom she loves it. Can always count on Samsung.
I would recommend this to a friend Galaxy buds pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.for me...it didnt work....sound look between mid,..not to heavy bass or treble.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla
- Pros mentioned:Sound quality
Nice sound.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice quality sound fit great in my little ears. Only thing is I couldn't tell the difference with the noise canceling.
I would recommend this to a friend - Pros mentioned:Sound quality
Great product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and the calls are very clear and good. Noise cancellation is very good!
I would recommend this to a friend