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Customer reviews

Rating 4.3 out of 5 stars with 5100 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 5,100 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Not good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, these suck. They worked great for about 6 months. Noise cancellation was awesome. About a year in the left one stopped working and will only sometimes play at full volume. Most of the time it won't make any sound at all or it will be very, very faint. No amount of cleaning or updating has fixed it. 2 years in now and they won't even stay in my ears. I reached out for replacement silicone buds and both Samsung AND Best Buy told me that they don't sell them separately. 2 years in I have a pair of earbuds that *kinda* work and won't stay in my ears while working out. I will never buy these again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool set of ear buds. I wore these on an airplane and the ANC works really good, i am impressed. The battery and the extra recharges work as advertised. I would say, the best way to use these buds is when you pair it with a Samsung phone. You'll truly get the best experience from it. Otherwise it works just as well, minus the extra features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Decent buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sensitive to the touch, great sound quality for music and call. The micro phone for calls works well too. Geyying the ti sit right in my ears was an issue too. The do fall occasionally when lifting weights at the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit, Touch controls

    Rated 4 out of 5 stars

    Good with some flaws

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used these to replace my buds that stopped working. Figured I'd get these since I just got the Galaxy S22 ultra. I love the color and the sound is great but they do fit my ears a little oddly have to adjust some throughout use and because of this the touch controls disconnect them or pause music. I even have block touches turned on in the Samsung Galaxy Wearable app but for some reason it turns it off randomly and is annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Good sound but fall out easy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and decent comfort. Like others have said, they fall out easy. For me, it doesnt matter how you insert them or which sized attachments I use.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good one but it’s hard fo me to use it because it fall off

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used these while exercising. Never any issue. Great sound and comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Touch controls

    Rated 4 out of 5 stars

    Better things exist

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their solid but my sony xm3s beat them in every way except battery life. Hate the touch controls.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great sound but...

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great only issue is with fit buds tend to want to fall out

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit, Price, Touch controls

    Rated 3 out of 5 stars

    Decent, but you can find better for a better price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good, but the ANC is a lot to be desired. The touch controls are super sensitive to the point that readjusting them back into your ears (they don't fit mine very well) will cause the music to stop. The sensitivity also makes it difficult to take advantage of all the controls that they offer. For the same price you can get significantly better earbuds.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    I like

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound connects great with my phone good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 4 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid earbuds with great sound and good bass. The earbuds last a long time between charges and the case holds a lot of battery. As a result, I rarely need to charge the case. There are several settings for noise cancellation and they all work pretty good. I wouldn't say noise cancellation is EXCELLENT but it is great for an earbud. If you have a non-Samsung Android device, you will need to download the Galaxy Wear app to take full advantage of all the functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Accepted more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Great sound, amazing battery life, and app. Cons: Would not stay in my ear when exercising. Overheaded quickly. Within 30 days one ear bud started crackling

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    2 years and use everyday still

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these 2 years ago and i use them every single day almost and they are tlstill going strong i love samsungs earbuds fr sound is amazing battery is ok/good and lasted 2 years so far

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Galaxy Buds Pro

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great, and I was very impressed by the noise cancelling part. I've had them for 2 years now and they still hold their charge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work like they should and stay in the ear better than my last pair of older pairs

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Cool Buds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great sound, nice look but slips out of your ear after while...hopefully the next Buds they make fit in your ear better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great Buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound quality of the Buds, but they keep slipping out. The last generation of buds did not slip out as much as the new ones. Other than that I have had no problem. Clear sound and noise canceling awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    good battery, better for larger ears.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds battery works for a long period. They are difficult to keep in smaller ears even with the smaller ear cushion option. Background noise is loud on calls from the feedback I received from those I called.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great but not enough..!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This earbuds are great with the sound...! Unfortunately the Battery drains really fast It's hard to keep them and constantly falls Even with Inconvenience... They are Great I'm waiting for the new version....!!!

    I would recommend this to a friend