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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5105 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 5,105 reviews
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Galaxy pro buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience using this product. Music is loud. Treble is clear and the bass is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Music all around!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great and love the surround sound and good base. They kept falling out of my ears with the middle size ear foams that were on it so I read to put the smaller ones on because they would go in farther and they worked a lot better but still would fall out now and then so went with the biggest size ones and they work better yet and only one has fallen out once. I love the fact that they can wireless charge up just by resting on the phone in there case. Now if I could just get the built in am/fm tuner to work in my note 20 ultra so I wouldnt have to pay for data.

    I would recommend this to a friend
  • Pros mentioned:
    Bass
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Good connections..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and the bass is superb..the only draw back is they dont fit properly in your ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Continues to get better

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and I love the painless fit in the ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is absolutely great comparing from buds and buds+. Downside is the decrease in playtime off of one charge, and that it is incapable of staying in ears. Have to constantly adjust it to have a good comfort fit

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi, Bibi. I understand how frustrating this may be and apologize for the less than ideal experience you are having with your Galaxy Buds Pro. We would love to look into this further. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaki ng with you. ^Kayla Samsung

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Samsung Galaxy Pro Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sorry. I had to return the ear buds. They would not stay in my ear. The sound was great. I really liked everything about them except that they kept falling out of my ears. However, the service at Best Buy was great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these, I had the original buds. These are just as comfortable and sound way better.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things have great sound and sync to my note 10 effortlessly. These things are a must have.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds 2021

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, Outstanding, Awesome, and Brilliant!!! Amazing sound for music!!! Astonishing design!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked these alot. Clear voice when on phone, good noise canceling. I liked them alot.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit could be a problem but amazing Headphones. Really great, better than other ones I've purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Teens & adults perfect.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 16yr old Daughter loves it. The variety of colors, battery life and very comfortable makes it unique. Blue tooth synchronize easy with Samsung phone. We love the different options protection color casing. Base & Sound off the charts excellent. Perfect for teens & adults.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Sound great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to love these but they hurt my ears. They sound great but they are fairly large for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality earbuds. It has worked well for a while now.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy Buds Pro Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit once you find the ear adapters that fit best. Great music sound quality. Clear sound quality during phone calls. Voice detect very sensitive. Voice detect will activate even if you hum or sing to your music. Without noise cancelation battery will last between 6-8 hours. (With music constant). Have had for about 1 month,skeptical at first but,these buds are pretty good. (Sound quality is better than my Buds Live)

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Definitely Pro!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy Buds Pro are the best earbuds I've ever had. They fit in my ears very nicely, the sound quality is amazing, and they are stylish. I love the bass on these; and the equalizer in the Wear app is extremely helpful. The ANC with voice detection works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super cool and great sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greay sound. Comfortable fit and great design. Works great with samsung and even apple phones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Could've been better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds could've been better for the price. Sound quality is good, but they tend to fall out while working out at the gym. I tried changing the buds, but nothing works. I never had this issue with the Buds Plus.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Best earbuds from Samsung!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect, they work very good and the noise cancelation excellent, I love this earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Samsung Galaxy Buds Pro Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Love the noise cancelling feature. They are very comfortable to wear.

    I would recommend this to a friend