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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5105 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 5,105 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    The switch back!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this model to replace the jelly bean shaped model. It is comfortable, it's the quality I know and love. The duration lasts for a long time and the clarity is awesome as usual.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Galaxy Buds Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound but not great. Can be a little uncomfortable for extended use. I expected the noise cancelling to be better. Overall though, happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Samsung Galaxy Buds Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and battery life are pretty good. Hard to keep in ears but I have small ears to that might be the issue.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Tiny buds big sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tiny buds big sound! Really like the fit and feel. Doesn't hurt my ear or fall out. I didn't think I would be happy with the sound but I was truly impressed. I like that you can control the sound on the app bsoind canceling is really great too. Not all functions work if you don't use a samsung phone, but then why but these ones?

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Pro sound, not so pro fit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, poor fit. I already tried all the included ear tips, can't get a good seal without hurting my ears. Your mileage may vary though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Hit the Rhythm with these Buds

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have used many buds but these are one of the best kinds at this price range. highly recommended for android users. connects easily. and if you are a Samsung phone user. you are gonna love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good earbuds. Very comfortable so far.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound, Easy to set up on S20 Ultra. Top quality features. The noise canceling is very good in my opinion and i think it is very cool that it can switch to ambient sound automatically if you start talking to someone. The feature that let's you tap on the edge to increase or decrease volume needs some work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow!! Amazing 360 sound and noise canceling!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Love these buds!! Sound is amazing and with the 360 degree sound and active noise canceling. You cant go wrong with these. I've had these for over 2 years and they are amazing for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Meh they’re ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re decent in the sound and features department. But I can manage to find any tips to keep them lodged in my ears. They slip out way too easy.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi, Watchman. We know you want the very best performance from the Galaxy Buds Pro, and we want to help you get it. This link, https://www.samsung.com/us/support/answer/ANS00082785/, will take you to a troubleshooting guide, which will give you the information you need to get this issue resolved! If the issue is not resolved, please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). It's an honor to be of assistance. ^Kayla Samsung

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good not Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work fine and comfortable. Sound not as good as I expected from an ear pod. Maybe spoiled by my Bose headset so not fair comparison.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great upgrade from the Buds+

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my brother who needed that upgrade from the buds+. Nice clarity and bass, overall good quality. Only concern would be the hinge of the charging case that seemed to be little flimsy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A good pair of buds.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love Samsung products, I purchased the buds live, and loved them, BUT! I wanted to try the new buds pro, well let me just say I am not disappointed. They fit perfectly in my ears, and I Love the sound. In my opinion they sound much better them the buds live. Samsung continues to improve, and they do not disappoint me at all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my pods, I highly recommend I can block out the outside noise or leave it i love that I can do both. And the purple color makes it even better as purple is my favorite color

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing wireless ear buds!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought the "Galaxy Buds Pro". Have been using for a couple days now. They are amazing! Sound clear, great bass, the sound quality is amazing! Great fit in your ears. Definitely recommend. I had the Galaxy Buds previous, and these are a huge step up, sound quality is much better. Worth paying the extra $ for the Pro version.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    4/5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound quality. Easy and intuitive navigation features. Durability over time is questionable. Protection Plan purchase is a must in my opinion for these and any other earbuds.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Overall great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 1yr my only complaint is the they do fall out my ear after a few hrs depending on what I'm doing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Needs better fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound. Hate the fit. Took the shot with the higher quality. Wish i went with the other buds. Weird fit falls out during workout.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Love them!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Do love these headphones but i have smaller ears and even with the smallest rubber pieces on they still hurt my ears.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Galaxy ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great but don't have the best fit for working out. Constantly have to tap to keep in place and that causes them to change songs. Had to turn off all others functions. Have tried all 3 ear sizes

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Earbuds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds, The quality is outstanding, and work well as noise cancelling, so when working if you just want to eliminate background noise these do a nice job. As for being headphones, they are great. They charge time is just fine. I would recommend these to a friend or anyone else for that matter.

    I would recommend this to a friend