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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5105 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 5,105 reviews
  • Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality noise cancelling is good had to take them off if i ever needed to have a conversation..just kept falling out of my ears when working out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these things. Took me about a week for my ears to adjust to the fit but all good now. They sound great much better than the Bose earbuds I tried.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice to have ambient sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as replacements for galaxy buds I'd lost. Really like the galaxy buds pro with ambient sound so I don't have to keep removing them to hear others around me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as a Valentine's day gift, the sound is good and maybe it's just not eat shape. But these things would not give me a secure fit to even walk around without them falling out. I have had issues with other in ear headphones so maybe it's just my ears.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Alexander. I apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound and sleek look excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. I love the fact that i can turn the noise cancelling on and off. After i bought the case and that made them easier to keep up with.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ms. Vassel

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my husband and he loves it. He has the option to lock out noise etc. This is definitely a must have am not looking to get one for myself

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good quality dont stay in small ears very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good product just I have small ears and it feels like they are going to fall out of my ear when im talking on the phone if I try to adjust then I have hung up on people which is frustrqting but sound and quality is good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This earbuds has a very good sound quality. The 3d audio is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality. But it connects to one device at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Great sound but volume cuts out every few minutes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are more comfortable than I thought and they sounds great. However the headphones do this lowering the volume thing and then resume normal volume every couple minutes or so, it's really annoying. They don't feel very secure. I have to fidget with them to make sure they don't fall out, except of course one did yesterday on the subway. Luckily I was able to find it. I ordered them for the violet color but probably wouldn't recommend to others.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son, and he absolutely loves them! They work fantastic with your phone. I will mention that his gaming PC has an older version of Bluetooth that doesn't allow for the enhanced sound features. We bought an adapter, that while it works great, has a very limited range (3 feet I think?). Also to note, these are not very good for gaming, as there is a pretty decent lag between the PC and Earbuds. We knew this going in, so wasn't a deal breaker for us.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Gift of Sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with sound quality. Picks up voice very well during phone calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them!! They feel a little heavy at first, however, I have never used earbuds. Once I got used to something in my ear it was great. The sound is AMAZING!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love em

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! They've been hreat for the 2 uears ive had them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Dolby Atmos. They're super comfortable. I use them a lot more than I thought I would initially. The pairing with Samsung phones is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Do Not Fit Well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds sound great but the fit is terrible. I've been using the Galaxy Buds+ since they were released and they have an excellent fit. I can use them while working and performing rigorous tasks without them falling out. However, the Galaxy Buds Pro fall out no matter which silicon tip I use. I even had other people try it and they have the same issue. The stem isn't as long as the stem on the Buds+ since they new driver in the Buds Pro needs extra space. It's a pity because they sound excellent but if they don't stay in my ears, I have no use for them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, djburkes. I apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good for my work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am working in a big noisy deep freezer on my lab bench. It is not perfect as Bose QC noise cancelling head set, but it is compact and very good for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Buds

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    Best Buy Employee
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] These are really good sound quality. One of Samsung's best

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Very berry good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wufe loves these she ditched her aurpods for these sexy thangs lol....loves the noise cancwlling and color the most....only down fall she says it that it sometimes fall out would of gotten 5 stars if it wasnt for that....otherwise great product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue I have is they do not stay in my ears & my ears start hurting. I love them otherwise, they are small, sound is wonderful & they are Samsung which is my favorite brand for many things!

    I would recommend this to a friend