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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5105 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 5,105 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great. Great sound quality and noise cancelation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but I would recommend buying more ear plugs

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Great open sound with the Galaxy Wearable app

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is incredible, very open and detailed. Don't expect much from the active noise cancelling, it is subtle at best. I have had issues with them falling out and am trying out different ear bud adapters.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Galaxy Buds pro

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    Best Buy Employee
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds! Stays in my ears well while I run! The noise canceling doesn't always block everything out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    And the Beat go on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life and easy to pairing up with my phone

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    I'm glad I took the chance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading the reviews and seeing all the negative comments about comfort I was very leery about purchasing them, but I am glad I did. The buds fit my ear perfectly - right out the box, and can wear them all day with no discomfort. So, try them, they just may work for you. Coming from the Jabra Elite and AirPods Pro it was an adjustment finding and using the touchpad. I have the Samsung Note 10+ and like the automatic pairing. And like the AirPods Pro I LOVE that I can wear the left and right independently of each other (Jabra Elite doesn't have that function). I occasionally use mine for listening to music or a movie on my laptop, so I'm not too concerned about music quality and frankly probably couldn't tell the difference if asked to...

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the regular ones! Good battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They're great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. They stay in my ear better than newer models. Battery life could be better, but they're a great item.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung earbuds pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds the sound is rich and fast charging

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound and fit in ear perfectly. No issue with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice earphones, good quality, and good price!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good for ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great and the fit overall is good. They do occasionally pop out of my ears when I'm active.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung buds Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Samsung buds ever!!!! I will definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Never again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great. But they are popping out of my ears. I actually hate them. So i returned them back.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my earbuds. They are truley an awesome product.

    I would recommend this to a friend
  • Pros mentioned:
    Bass
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're alright. A little pricey. Good bass, but they fall out of your ears too easily

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and they fit comfortably in my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear Nugs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them a lot. Sound canceling on point. Bussin

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way these fit. The portability, there is no cord. The sound is great and it pairs so nicely with my samsung phone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Good sound quality, but very uncomfortable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm disappointed and will likely return these headphones. The sound quality is great, no complaints there, and that's the only reason I gave it two stars and not one. But the design is bulky and uncomfortable. Why were the wingtips removed? The buds keep falling out of my ears, and changing the rubber tips doesn't help it. These headphones should be an improvement from the original buds, which fit perfectly and and have a low profile, but instead they're bulkier buds that point out of your beanie or fall off inside a hoodie due to friction, and just plainly hurt after a while of wearing them. Yeah they have great sound, but what does it help if I can't tolerate them in my ears. For $199, I certainly would expect more.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for bringing this to our attention. Your feedback helps to make the Samsung experience better for everyone! We appreciate you taking the time to share your review. ^Kayla Samsung