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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5105 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 5,105 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but there’s no iOS app so I can’t make the so

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, not excellent but good. My only huge problem is that there isn’t an iPhone app so I can’t access the features like better sound quality and change some settings. I might even return them over this. An old couple worker had these earbuds and she could change the bass and treble. Another problem that the settings might’ve able to change is that when I’m on a call and I push the bus into my ear more, it hangs up my call.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good Earphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earphones, so far they have been great and I rarely have to charge the case. They are comfortable and have great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    I really like them!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice head phones! Batteries last like 7+ hours and the sound great! They've got all the perks; wireless charging, active noise canceling, and ambient noise awareness! Perfect for every day use!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Grear sound quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best fit in my ears but i love the features & the sound quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    No ergonomic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound, they are not ergonomic to the ear, they damaged my hearing due to the bad design they have.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello. We would love to look into this further. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla Samsung

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Way better than I expected.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this ear buds. Sound good, good bass and fits my ear well. I wish they could have added different sizes though. But other than that. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Beats out Sony

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last year i bought a pair of the expensive sony noise cancelling earbuds. I hated them. So i bought these and they are 1000x better! They fit perfectly in your ears, they dont fall out. It takes A LOT of movement for them to budge. With one tap they will pause and restart your music, the case is small so fits in your pocket easily. I use mine a few hours per day at work and 9nly need to charge them once a week. When you connect them to your phone, it automatically displays the charge percentage of each individual bud, as well as the case. These are not WHITE, theyre more of a light blue/purple metallic color. Absolutely beautiful, comfortable, and sound great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had these before and theyre great! This was a gift for my mom but she said they were too complicated for her to use, so maybe not as easy for older folks.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is really good. They don't fit my ears the best. They are really big but not horrible

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Great sound, weird shape

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sounding headset, great ANC ... only issue is that it took a while for my left ear to adjust to the extra bump on the bud that wasn't there with the last galaxy headphones I had

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Do not buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality when talking on the phone. Listening to music is fine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great noise cancelling earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Love the noise cancelling feature. They do fall out of my ears if I run.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Just 1 issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift. Good sound, only complaint is they fall out of the ears too easily.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Samsung Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds and features. Seems not to stay in my ears well. But worth the Money.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very nice, but the fit in the ear is not as good as the previous version.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good little product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift. Good sound but might not be ideal for workout.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good but ...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound, very easy pairing, but gets uncomfortably after long sessions, and tend to fall off

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Earbuds!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds especially when paired with the galaxy s21 since it allows you to use the 360 audio feature. Only complaint is the silicon ear tips. They don't have any kind of wings or anything to help keep them in you're ear. Ever now and then you'll have to adjust them in you're ear but I wouldn't let that push you away from getting them. Definitely would recommend and buy again if mine broke today.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    The wrong shape

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look great, feel great in hands, noise canceling is good. But due to shape of my ears can't get the full experience, as they dont stay in.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Not bad but not GREAT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design for staying in your ear is WEAK! If you are looking to exercise with these buds in your ear i wouldnt recommend at all. They will fall from your ear! Then the hot potato game begins! You trying to catch the ear buds before they hit ground. I have found best use is around home and in veichle. Prolonged wear say your at festival walking around, store etc.. they will fall from ear. Now interface with cell phone is Groovy!

    I would recommend this to a friend