Customer Ratings & Reviews
- Model:
- SM-R190NZWAXAR
- |
- SKU:
- 6495952
Customer reviews
Rating 4.3 out of 5 stars with 5092 reviews
(5,092 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.5
Rating 4.5 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the Galaxy Buds Pro True Wireless Earbud Headphones have great sound quality, are comfortable to wear, and have a long battery life. However, some customers have concerns about the fit of the earbuds, with some reporting that they tend to fall out of their ears.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Fit
Rated 2 out of 5 stars
disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am sorry to have to do this but I give this product a 2. They don't hold a charge long and they continue to fall out of my ear. I am also often told that the sound quality isn't the greatest from the people that are speaking to me on the phone. I believe that my favorite company in the world can and should do better. I would have hate to thave to take by business else where.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this to our attention, TFosterf. Your feedback helps to make the Samsung experience better for everyone! We appreciate you taking the time to share your review. ^Kayla
- Pros mentioned:Sound qualityCons mentioned:Fit
Rated 5 out of 5 stars
Galaxy Ear Buds Pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new buds. The sound is very clear and crisp. However, they are smaller than my previous pair. They often feel like they are falling out of my ear.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Rated 3 out of 5 stars
Galaxy Buds Pro - Violet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't get these new bud pro to stay in my ear. Love the quality and the sound was phenominal! Really wish they would have kept the wingtips on this version. Really want to keep them but being worried about them fallling out of my ear all the time was not worth it. Maybe I just have different sized ears of just wasn't doing it right.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
No, I would not recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Rated 4 out of 5 stars
Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, but they constantly fall out of my ears despite changing earbud size.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
I would recommend this to a friend - Cons mentioned:Fit, Touch controls
Rated 3 out of 5 stars
Way overpriced and still not as good as the origin
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as buds + for twice the price? The fit is terrible with the included tips but, unlike the buds +, tips can be changed to foam ones and still fit in the case. That improves the sounds and the noise canceling 10× over out the box. Touch controls are sluggish and its missing some of the great control features of buds +
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, GigglesJiggles. We are really sorry about any performance issues you may be experiencing with your device, and we would love to look into this further with you. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
Rated 4 out of 5 stars
Pro earbuds for me.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to control. Battery life should be a little longer. The case should have some type of grip tend to slide around if in my backpack, but the size is great.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Ear buds pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The samsung ear buds pro along with s21 ultra and watch 4 classic are by far superior to apple. Great sound and comfort. Phone calls are clear.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Rated 4 out of 5 stars
Good, Not Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the quality. The only downside is that they fall out of my ears sometimes
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great job Samsung!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know that Samsung has a lot of different earbuds to choose from but they really are varied so researching will help in choosing the right ones for your lifestyle, I have the Pro and Live buds, I'll probably but the Buds 2 just to round out my collection, the Pro Buds are packed with many useful features and the sound quality is excellent, check out the reviews on YouTube to get a better idea of options available in the Galaxy Wear app, but aside from all that the Pro Buds are the best overall in their lineup, iMHO
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best Ear Buds I have used
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice earbuds. lightweight, so they don't tend to fall out of your ears every 15 minutes. Sound is great, very crisp and clear, very balanced between high and low. Good volume. the microphones pick up sound nicely. Noise cancelling works very nicely, but when you turn off noise cancelling and turn on ambient sound you can hear everything going on around you without sacrificing the quality of the music. Only problem is usually less than 5 hours battery life. but they do charge quickly. Best wireless earbuds I have owned.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 4 out of 5 stars
Great all around
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds is great. Comfortable for long sessions. Color is nice as well.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
I would recommend this to a friend - Cons mentioned:Fit
Rated 3 out of 5 stars
Can't keep on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are good buds but the worse thing about them is that you cannot keep them in your ear for more than five minutes.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friend - Cons mentioned:Price
Rated 3 out of 5 stars
A little too expensive for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately didn’t get to use it as long as I’d like. I thought the price was a little too high for me at least.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Rated 5 out of 5 stars
Better than the past models
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job but the fit isn't the best. Even with the extra ear tips. Audio quality is fine and connection is simple. No complaints besides the fit.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
I would recommend this to a friend Rated 5 out of 5 stars
Great Earbuds
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds if you have a Samsung phone. I don't recommend them if you have a iPhone, you won't have access to all the features.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
I would recommend this to a friend- Cons mentioned:Fit
Rated 3 out of 5 stars
Samsung eatbad
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not big fan. Dont stay in ear - loose. Like bea s model much more
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
No, I would not recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 4 out of 5 stars
Love the Bose ear buds.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and easy to set up. The sound is also very good.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
I would recommend this to a friend Rated 4 out of 5 stars
Nice sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound and ANC. I like the 3 different sizes of ear pieces to get a good fit. The range is pretty good and they reconnect soon as you get back in range.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Fit
Rated 3 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the functionality these came with. The noise cancelation and ambient sound are awesome. My only problem is that it does not stay in your ear. It falls out when I chew gum. I have almost lost these so easily due to it inability to stay comfortably in my ear. I returned this, then went back to the Buds+.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
decent for headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wasnt very happy with sound quality on the other side of phone calls. sounds quality of music was good
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi, sshin9953. I realize your experience has been less than ideal, and I'd like to change that. I want to help by providing this link, (http://www.samsung.com/us/support/troubleshooting/TSG01111323/), with information about your concerns. If you still have concerns after trying these steps, please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). ^Kayla









