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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5105 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 5,105 reviews
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Wobble

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loose in the ears never feels secure they should have gone back to the ear tips

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best Sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound quality. Best fit. Best battery life. 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Samsung quality is disappointing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it 2 stars because sound is good. Battery life is terrible...3 hrs at best. They don't fit in the case with ear tips, so I have to put them on each time...very annoying. For $100+ these problems should not exist. Very disappointed, Samsug products seem to be going up in cost and down in quality.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I like the buds pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're good, but I wish they were like the IconX and could save music on the buds like the iconX buds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Great sound but leaky ears.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They cause ear issues, they're painful to wear and cause gross ear problems, flaky skin and discharge. Im not the first person to exprerience this. I covered the charging terminals on the earbuds with a tiny bandaid and the problem stopped. Im not sure if its an issue with the metal or of they are sending a current through the skin. Im going to look into getting a refund because they are unwearable. Other than that, they're great. Noise cancelling works and the sound quality is good. Too bad they make my ears leak.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything on this product is wonderful ...sound ... desing... everything

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Clear sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know why i wasted so much time to get these. It is so clear and last long. I love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All good but ANC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good earbuds i use them for workouts and for work but the ANC isnt the best hopefully an updaye can fix that

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Carl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, great sound quality, and the charging case is compact.

    I would recommend this to a friend
  • Cons mentioned:
    Fit, Touch controls

    Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. They fall out of your years and good luck finding them when they bounce off the ground and go hide and seek mode. Also touch buttons on the headset gets activated when you open/close your mouth, like when you're chewing something.. Very annoying. And when you try to adjust them in your ear to make sure you're not losing them, you end up pausing or changing volume via the touch buttons. Microphone picks up alot of noise and makes you sound very distant. Case very slippery and hard to use with one hand. Not very well designed. Not worth the high price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Samsung needs to redesign earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, I love the voice/noise cancellation options!! I owned this pair of earbuds for a month and my only complain is the earbuds keep falling out of my ear. I tried all three earbuds tip and still keep falling.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and comfortable to wear as well. The music, voice calls quality is crisp and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling works well. They are very comfortable in the ear. Great value for samsung in the ear headphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love these Buds!! works really well. setup was easy with galaxy phones. also paired them to my tv and laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds they stay charged for a long time and they sound amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great fit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better fit than the buds +. Very comfortable and great sound. The voice detect is pretty convenient unless you wanna sing along your music. If that's the case, just turn it off as the music volume will decrease as soon as it hears your voice. The ambience sound really amplifies the sound around you and keeps you aware of your surroundings. The touches are way more responsive than the plus. Huge difference! They do respond to the 1, 2 or 3 touches as it should be.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Galaxy buds pro review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connectivity is good. I love that it lowers the volume once you start talking. The only issue is the fit. The earbuds keep falling out of my ear when i smile or laugh. It may just be the shape.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are sometimes falling, great for indoor use. Very good travel size!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. ANC, and the amplifier are fantastic wish the controls were a bit better but sound is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does what?

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are more than head phones, they are quality product. They make me feel like I just a Tesla, but in audio. Lots of features, making these smart headphones. Highly recommend.

    I would recommend this to a friend