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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5105 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 5,105 reviews
  • Rated 4 out of 5 stars

    Great all around

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Ambien control and voice activation all around good earbuds

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Phantom white is the way to go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color huge upgrade from my previous buds and sound coming out of these are godblike and the mic is supurb....only complain is that it doesnt always stay in my ears unless its in the right spot. Would of gotten a 5 star otherwise.. also these little guys kick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitting buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds fit great in my ear, therefore I can wear them during any activity. The app works great, gives you many options to personalize your listening experience.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    I Love them never going back to other brands

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit I love these headphones batter last all day long and sound clarity is crisp

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Falls out of ear and disconnects. Dont waste your

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a samsung phone that im using these with and I noticed that it dicsonnects A LOT. I have to put them back in the case and try to reconnect. Im not always success and it gets really frustrating. Falls out of my ear CONSTANTLY. It doesn't matter what position im in. Standing, sitting or lying down, it alway falls out. Dont waste your money one these. Better alternatives are out there. Not happy and will return these ASAP. To get a more reliable non-Samsung brand. I figured since everything was Samsung, i would not have issues. I was wrong.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there, jrs1. I apologize that your experience with the Galaxy Buds Pro was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla Samsung

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Samsung Galaxy Earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice earbuds. Sound quality is really good. The only draw back is, you can only use the main earpiece if you only want to use one at a time. The other earpiece won’t work if the main one is inside the case.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Not ready for an active lifestyle.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've keep trying to find that right fit coupled to the quality sound. The Galaxy's seemed like they might be the ones. After trying all three of the different sizes, I settled on the smallest size. The sound was pretty good, all things considered, but the Galaxy's kept falling out, no matter what I was doing. If they don't stay in your ears, it doesn't matter how good the sound might be, and after looking for the the right bud after it fell out on a trail while hiking (45 min), and then the left bud stopped transmitting, I was done.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    I love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. The sound quality is great and battery life is good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality great but a bit heavy in my ears, tend to fall out easily when running.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Samsung earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Samsung products, these are very nice, quality and sound are great ....... The only problem is that they fall out a lot, and I've used all the ear gels, but the same thing keeps occurring. Other than that very good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Galaxy Buds Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in noise cancellation and the movies listen great. Comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy buds look great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality and sound. They look good too. I like how they match with clothes and jewelry

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Get the Pro's...they're worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. Excellent sound quality and battery life!

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Buds+ > buds pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year and a half of daily use, my buds+ kicked the bucket, so I had no choice but to upgrade. I have been hesitant on upgrading past the buds+ because I liked the design of them (specifically the rubber wingtips) so much that I was worried I wouldn't like them without it. Unfortunately, I was right. They are not as comfortable as the +, and I no longer have that secure feeling that the + provided. I walk around alot and these feel like they're one abrupt head turn away from falling out. Good sound, nothing better or worse than before, but the design was perfect and they ruined it. Debating on exchanging for the buds2 but those dont look any more reliable grip-wise. I miss my buds+.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is the best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung products are the best. I'm the only person in my family with a Samsung, I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones, they last a long time and they sound great too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Galaxy pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good. It definitely has active noise canceling. It takes some getting used to putting them in the right way, but once you do you can't even feel them. The pouch size is good, fits in my over the shoulder purses. It also feels good with its rounded edges.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these along with my Galaxy ultra 21 they sound great my only complaint is the connection can be finicky depending on how you place them in your ear, you want them to sit firmly in place but if their not centered just right you'll loose the active noise canceling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get em! They rock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I have! I've owned every set of Samsung Galaxy Buds and these are by far the best! The Buds Live were ok, but the fit and form of the Buds Pro are the best yet!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds worth the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds! I connect to my phone, my computer (windows), my iPad, and my MacBook. These earbuds connect easily and the quality is superb. The noise cancellation feature works well however, I have to turn it on after each use. It seems to reset itself. I love the find my earbud feature however, it only finds the earbuds and not the case.

    I would recommend this to a friend