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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5105 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 5,105 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Disappointing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn’t work for me, they didn’t fit well, they keep falling out my ears. Good sound and perfect noise canceling. I don’t like returning thing that I buy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there. I apologize that your experience with the Galaxy Buds Pro was less than ideal. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla Samsung

  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Solid Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These we're a solid upgrade in pretty much every regard from the Buds+ which I was using beforehand. I just wish they kept the wing tips to keep them a little more snug in my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds on reason I returned them was because the app wasn't working on my personal device but the app would work on other phones. The sound was great and loved the noise cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best investment ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy everything about my earbuds the noise canceling everything it was a great purchase I definitely have and will suggest people to get these earbuds they are everything I expected and more They fit in my ear perfectly they're not loose I don't think they will fall out Samsung hit a home run with this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Buds are Pro!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds work pretty good for me but does start to bother my ear in about 4 hours. Overall pretty good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good. Best ones Samsung has come out with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovesamsung69

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy was easy shopping, your associates are very knowledgeable. I would recommend my freinds to this best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for a friend of mine for her birthday.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very high quality earbuds.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earbuds ive ever had. I would highly recommend that anyone who is in the market for a set to consider these. Extremely high quality sound coupled along with lots of high quality settings youd expect with a pair of high end earbuds. Better than apple believe it or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent earphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this earphones, the best I had so far!!! Highly recommended

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Save your resist

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There good but few thinga can go wrong with it. 1st u can lose sound and only use one 2nd it can lose sound and make it sound like your in a live concert. Please save your resist

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Poor fit quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the sound quality was improved the wear quality was a set back. They have fallen out my ears more times in a month than my other pair of Samsung buds did in the 6- 7 months I own the other pair.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these bad boys on sale for a great price so it was a no brainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thumbs up!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought as a gift for my mom and she really seems to enjoy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear plugs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wat can i do if i lost one ear plug do i have to buy a new one

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound amazing. The noise cancellation works great. One star missing due to the static that comes through once in a while. Other than that, i feel like they are the ones to beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $100

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelation is great. Definitely worth the $100 I spent.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Not buds+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found it sad when i needed to replace my buds+. Sometimes newer models are not as comfortable. Good product but for me the buds+ had a better fit/feel.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    So-so

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Falls out of ear too often even with adjusting caps. The case flap is loose. Quality of sound is great Samsung is slacking on quality here

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Kool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ✨️✨️✨️✨️✨️✨️✨️✨️✨️✨️✨️✨️✨️✨️✨️✨️✨️✨️✨️✨️✨️✨️✨️✨️✨️✨️✨️✨️✨️✨️✨️✨️

    I would recommend this to a friend