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Customer reviews

Rating 4.3 out of 5 stars with 5105 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 5,105 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good all rounder.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable, noise canceling and pass through come in handy. Audio quality is decent but not top notch for category. Recently accidentally ran through whole washer cycle, case and both earbuds still work as they did after drying.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these for a few days and I think they're great. They're comfortable and produce excellent sound. I do have concerns about if you have a sweaty workout that they'll fall out, but I'll dress that later if it's an issue. Ultimately, so far so good, great quality, great sound albeit a tad expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Good sound but not secure in your ears

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was good but they do not stay put in your ears. I couldn't imagine spending this amount of money and having the product not feel secure.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife. They're decent and have a few more features than her old "Buds+" earbuds, but she said they don't fit in her ears as good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfaction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed changing my earbuds(14 days from purchase) till i found the right choice. Enjoying them month later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Earbuds, Carry them with me all the time in my purse.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Buyer beware

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be forwarned about the ear pods. As many other people have reported, they do not stay in your ears. The older ones had a fin that would lock them in. These, not so much. After viewing videos by samsung, they still fall out. In the process of trying to secure them in my ear. They scratched my ear canals in such a way. I have now had 2 ear infections due to these. $200 worth of medical bills, and $200 worth of medication. I am a big fan of Samsung products, but buy these at your expense and they may be just like mine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung's earbuds Pro!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new 2021 Samsung Galaxy earbuds pro are the best wireless headphones by Samsung so far, affordable, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Samsung - Galaxy Buds Pro True Wireless Earbud Hea

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, durable, easy to use, and pretty. The case has survived multiple drops. Although, I did have to get them replaced, because the case would no longer charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, delicate, smooth experience specially with samsung

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    THE BEST!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality earbud I have ever used! These are amazing and the sound canceling is terrific! These also have an option where if you start talking it will actually bring out the ambient noise so you can hear who your talking to and carry a conversation without ever having to remove them from your ear!

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Should be better.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give it 2 stars because it doesn't stay in your ears and when you go to push it back in before it falls out you hang up your call.Im definitely returning once I return from vacation.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Blah

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried to give these a chance but I can't get them to stay in my ears. I tried the different tips but doesn't help. Sound is ok. I have better luck with my buds+. Wasted money on these.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, James. I appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Kayla Samsung

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Not good for running

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give 0 stars. Maybe it's just my ears but I could not get them to stay while running the sound is great but I bought these to run.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi, faugamer. I realize your experience has been less than ideal, and I'd like to change that. I want to help by providing this link (https://www.samsung.com/us/support/answer/ANS00082785/), with information about your concerns. If you still have concerns after trying these steps, please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). ^Kayla Samsung

  • Rated 5 out of 5 stars

    Perfect for galaxy users

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t sure if I should buy these or the galaxy buds+, decided for the pros and definitely worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, fits great. Hook up fast with my Samsung 22plus.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great! but not perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is amazing can barely hear the outside world but I wish it had a little bit more bass because it barely has any but the sound quality is great and the microphone is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beans pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds gf loves em beans are also good ig but beans pro

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    great sound and comparable to apple brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comparable to the apple branded competitor but for android, to does fall out of my ear easier though, the same ease of use as apple has but for android devices

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Not for sweaty activity

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound no doubt. However not built for working out. Constantly following off. Sweat easily dislodges them. Case not very sturdy.

    No, I would not recommend this to a friend