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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5105 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 5,105 reviews
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Good phone call quality, poor fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving these headphones 2 stars because I absolutely hate the design/fit. Prior to having these I had the original Galaxy Buds. I loved the way those fit. I could wear them for hours without having to readjust and the battery life was great. They still work fine, but I gave them to my daughter when I decided to upgrade to the Pro's. The phone call quality is better according to my husband, but the sound was the same when listening to music or watching a movie. The problem for me was that I was inadvertently skipping songs, turning the volume up/down, putting dirty hands on them while cooking or hanging up on people because of the way they fit. I had to readjust constantly. Especially if I was trying to eat while I had them in. The battery life is about 1.5/2 hours shorter than the original ones as well if used continuously. If they fit well I would have given 5 stars. I will be returning these. I tried all the inserts that came included and gave it almost an entire month trial period. Not worth the annoying adjusting all day. Just purchased the GalaxyBuds+ since the design is the same as the originals which fit well.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Dont fit my ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are good quailty but they cant fit in my ears. I would recommend it for those that can fit it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have small ears it takes a little to get used to but after that they are really good sound crisp and loud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third ear buds, they all works grat for me.a must buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy ear buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product works as it should. Very easy to use right out of the box

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Hate them

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried everything to like these buds but they're awful. Don't stay in your ears. The touch is super sensitive so I've hung up on people every time I try to keep them from failing out. On the app you can turn off the touch function, but guess what, it resets to touch after the call. So the next time you take a call its back to hanging up with any touch. I keep hoping each update will fix this but no. Don't buy them!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung ear buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ear buds. Fit in the ear nicely. Stay in place during work out, biking, and runs. Very clear. The ambient noise feature is perfect for being aware of your surroundings while still enjoying the music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricy but work great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I hooked these up they have been off and running great ever since.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones. My only con is that sometimes when im playing music for a while it lowers the volume for like 20 seconds then goes back up. Idk if thats a way of saying ive been playing loud music for too long. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first pair of true wireless earbuds and I love them.highly recommend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mediocre at best...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my forth sat of Galaxy buds, always buying the latest highest end version, one or both so working within a few months, and when I have to almost immediately have to replace them or update them they cancel the warranty I paid a lot for so our didn't apply to the replacement. Totally unreasonable when I'm not just upgrading, I'm forced to replace defective product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Pro's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loved them! Would purchase again for another family member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for everyday use and affordable for anybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift my son I hope this like it I’m so excited

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Hurts a bit in the eard, I have to play around with the ear buds for it, so it doesn't hurt my ears. Noise canceling works okay.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife finally killed her original galaxy buds which she loved. So I got her these and she loves them. They stay in the ears and have great sound. She uses them when working outdoors and has had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good ear buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of buds. Stick silicone ear tips aren't the best. Sound and sound cancelation work well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ear Bugs, Ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very nice , I will recommend it to all my family & friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Galaxy Buds yet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own all variations of the Galaxy Buds and this is by far the best yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems here

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues since purchased. Functions as designed so far.

    I would recommend this to a friend