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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5098 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 5,098 reviews
  • Rated 5 out of 5 stars

    Samsung galaxy ear buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product works as it should. Very easy to use right out of the box

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones. My only con is that sometimes when im playing music for a while it lowers the volume for like 20 seconds then goes back up. Idk if thats a way of saying ive been playing loud music for too long. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricy but work great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I hooked these up they have been off and running great ever since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first pair of true wireless earbuds and I love them.highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Pro's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loved them! Would purchase again for another family member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for everyday use and affordable for anybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift my son I hope this like it I’m so excited

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife finally killed her original galaxy buds which she loved. So I got her these and she loves them. They stay in the ears and have great sound. She uses them when working outdoors and has had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Hurts a bit in the eard, I have to play around with the ear buds for it, so it doesn't hurt my ears. Noise canceling works okay.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good ear buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of buds. Stick silicone ear tips aren't the best. Sound and sound cancelation work well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Overall good quality. Sometimes don't stay connect to Bluetooth with phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ear Bugs, Ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very nice , I will recommend it to all my family & friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems here

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues since purchased. Functions as designed so far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Samsung Buds Pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good functionality is good, but they don't stay in very well.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Consumer1!

      Thank you for reaching out to us. We truly appreciate you taking the time to let us know of your concern about your galaxy Buds Pro. We are so sorry that you find the buds challenging to fit into your ear. Please check this link to help you use your buds properly:
      https://www.samsung.com/us/support/answer/ANS00082785/

      Another way is to use buds sleeves for a tight fit.
      https://www.samsung.com/us/support/answer/ANS00087422/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144246012

      Thank you for choosing Samsung!

      -Remie Samsung

  • Rated 5 out of 5 stars

    Best Galaxy Buds yet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own all variations of the Galaxy Buds and this is by far the best yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy gang

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones super easy to set up and use no trouble

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Samsung Ear Pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a snug fit for me. They keep falling out. It's to late to return them, so I have to live with it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They’re okkkkk.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are ok, they are kind of laggy when listening to them..

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there HollyG, thank you for sharing your experience with your Samsung Buds Pro with us. We are happy to hear you are overall pleased with your device and we would be happy to help you with the lag in audio you mention experiencing. We have a great article available online titled "Sound lags from Samsung earbuds when videos or games are played". You can also reach out to the samsung Support Team if this experience continues. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great features

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these at work for the noise canceling, and when you speak, the noise canceling stops and you can talk and hear normally, great feature indeed. It’s no slouch on the sound either, great for listening to music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear Buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted/needed, work better than expected

    I would recommend this to a friend