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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5105 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 5,105 reviews
  • Rated 5 out of 5 stars

    Galaxy gang

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones super easy to set up and use no trouble

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Samsung Buds Pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good functionality is good, but they don't stay in very well.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Consumer1!

      Thank you for reaching out to us. We truly appreciate you taking the time to let us know of your concern about your galaxy Buds Pro. We are so sorry that you find the buds challenging to fit into your ear. Please check this link to help you use your buds properly:
      https://www.samsung.com/us/support/answer/ANS00082785/

      Another way is to use buds sleeves for a tight fit.
      https://www.samsung.com/us/support/answer/ANS00087422/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144246012

      Thank you for choosing Samsung!

      -Remie Samsung

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Overall good quality. Sometimes don't stay connect to Bluetooth with phone.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Samsung Ear Pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a snug fit for me. They keep falling out. It's to late to return them, so I have to live with it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great features

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these at work for the noise canceling, and when you speak, the noise canceling stops and you can talk and hear normally, great feature indeed. It’s no slouch on the sound either, great for listening to music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody was an excellent representative helped out and rung me out quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear Buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted/needed, work better than expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the buds pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the product. does begin to hurt inner ear if in ear to long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb, yet simplistic to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp clear connection , easy to set up and start using

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aweosme wireless earbuds to listen to music while in the office.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the first version best. They are not very comfortable and they fall off your ears more often than it should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality earbuds by samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing earphones and connects extremely fays with my s21 ultra

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have lined these since the day I got them. They work great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Unsure at first, but glad I bought them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome. Was a little hesitant when I bought them, not sure how well they would fit or stay in place. Took a while to figure out the proper position. They have a great sound, and the call quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my BF who is a Samsung user. They're definitely comparable to the air pod pros that I use, plus they come in a nice color! They're easy to use and fit comfortably.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only earbuds that actually stay in my ear andcworks perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Beware

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, but ear piece can move around alot and sometimes come out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy Buds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite possibly one of the best set of earbuds. Pricing is reasonable and the convenience of the buds is unmatched. I ise them for work calls, working out, music, podcasting, etc. A must own!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They’re okkkkk.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are ok, they are kind of laggy when listening to them..

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there HollyG, thank you for sharing your experience with your Samsung Buds Pro with us. We are happy to hear you are overall pleased with your device and we would be happy to help you with the lag in audio you mention experiencing. We have a great article available online titled "Sound lags from Samsung earbuds when videos or games are played". You can also reach out to the samsung Support Team if this experience continues. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding ear buds! I never actually used earbuds that weren't attached to a cord before but the sound with these is exceptional. The stay in my ear very well and phone/MIC quality is also exceptional.

    I would recommend this to a friend