Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 5098 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 5,098 reviews
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them ! Small and convenient. I hate how wheb i jump lr move fast they fa out. Get then on sale

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Poor performance

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my buds+ and this is what they had left. The don't stay in my ears. Noise canceling is useless. Battery time is below standard. Most times only one side charges when both are in the case. Using touches for music or phone isn't reliable, so i keep them off. My 3 star rating is only because i shop samsung.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excited

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really enjoy using this earbuds, i would buy more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones I've owned. Connected great to my S21

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy Pro Buds Good As Advertised

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and the sound quality is great. Thought that they might feel clunky in my ears but they are not and enjoying the music. The noise cancelling really does a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% recommend. Love them. They work so well, I’m obsessed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and cheap. Easy to use and yo handle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Works well. Good price. Recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Samsung galaxy earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound! They are just a bit large for my ear though. Wish they were a tad smaller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The great best headphones ever of 2021

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I have ever had in my whole entire life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My buddy.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome and so handy and convenient to us.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Expensive, but delivers.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, and multi functional use. Four ear plug sizes, needed for my smaller ears. Stays in well. Features all satisfy results. Sound quality excellent, expensive but worth it as a college covid online stufent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good works as described a+ would buy again fast shipping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear bud

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfy once you change the wing tip. And great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Sound ok but felling out

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good but they dont stay in my ear ,constantly felling out

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Tomtoka!

      Thank you for reaching out to us. We truly appreciate your taking the time letting us know of your concern about your Galaxy Buds Pro. We are so sorry that you find the buds challenging to fit into your ear. Please check this link to help you use your buds properly:

      https://www.samsung.com/us/support/answer/ANS00082785/

      Another way is to use buds sleeves for a tight fit.
      https://www.samsung.com/us/support/answer/ANS00087422/

      For additional assistance, I include the contact information for our Social Support team for immediate support.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144226640

      Thank you for choosing Samsung!

      -Remie Samsung

  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Not great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not stay in my ears. I have looked for some sort of hook to keep them in place and can't find anything

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best ears pro- buds made by Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ear Buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Just can't get them to pair with my ipad. They cut good And sound is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S21 Ultra Ultra w/ Pro Buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!! Samsung is blowing away Apple big time!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Was hoping for more.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the buds after owning the Galaxy ear buds+ for 2 years. Loved them. Way they thought of different ear sizes. To secure it in the ear. The battery life was great. Now for the New ear buds Pro. Can feel them sliding out ear. And battery life not that impressed. Miss my old ones.

    No, I would not recommend this to a friend